Great Lakes MRI

"The staff were extremly friendly and caring, they took time to ask your concerns and to meet your needs and my appt went by rather quickly. The only issue I had experienced was that I got my MRI done back in mid November, I waited for my Dr to call me with results and had called her several times, today I received a letter from my Dr stating she had never got my MRI results from them.. I mean how does it take 2 months to get results sent or how could they forget to send them to a Drs office when it clearly said they needed them. I did call them today and they said they had my chart and would send them right over to my Drs office."

"This place is HORRIBLE. The first time I was here I waiting an Hour then they finally call me back... I get undressed, more waiting... Someone finally comes back to tell me that they messed up and they don't have anyone to give me the iv (I was having an mri with contrast). Now today I'm here again and it's been 40mins waiting. A girl comes out to tell me it'll be at least another 20mins (hour total) of waiting because their machine is screwed up. DO NOT GO HERE. They have NO idea what they're doing. Terrible. Update... They actually sent me a very nice apology letter and a $50 visa gift card. That was kind.."

"My whole experience was great! Amazing knowledgeable and friendly staff! After my insurance kicked in the total cost of the MRI was reasonable."

"This place is a joke. They cancel appointments 45 minutes before your supposed to be there. Pre arranged transportation they provided for cancelling my appointment was 45 minutes late. I pre filled out all of the required info before my re scheduled appointment and still waited an hour to be seen. So a 5pm appointment turned into a 7pm appointment. Then to make matters worse they give you a disc of your MRI when your done. But they don't tell you that you must bring this disc to your follow up appointment with your Dr. So when I went to see the dr. To get the MRI results she said she couldnt do anything without the disc. Great lakes is across the street from my Dr. So I went over there to get a copy of the disc no one told me that I needed, but was told there arent any techs there to burn me a copy! So it took two weeks, two rescheduled appointments alot of headaches and unnecessary problems just to get an MRI of the left knee. Mind you this MRI was a requirement for me to go back to work."

"the mri tech (Debbie) was very knowledgeable about her job and took pride in it, and took extra steps to make sure i was completely taken care of because of referral mistakes by my regular doctor. office staff was professional and polite."