SEPHORA

"If you’re Alaska Native you will not get helped at this location but instead treated like you’re wasting the staff’s time. I was super excited to finally get a new foundation today. I was there forever it seems, looking. After stopping a male employee named Jade, who was busy on his phone, I asked for help inquiring Estee Lauder’s new foundation. He was unpleasant, unfriendly, there was nothing inviting about him. He was even annoyed being asked if he worked there. I started asking him questions about the new formulas. He flamboyantly huffed and puffed like I was wasting his time. He walked me over to the Estée Lauder section and started looking for information on his phone. I asked for a new color match, he did that. But when it came to asking about the new foundation that came out, he annoyingly replied, “I thought you wanted this one!” I told him no, that it was the old formula I used and that I was interested in the new one. He huffed and puffed again. After that I had enough, I informed him that I didn’t appreciate the way he was talking to me. All the assistance he gave was haphazard and not genuine. He was just plain rude, unhelpful. He actually begged to start over and even tried to get my name which he should’ve done in the first place. I informed him I was done. The world has become such an ugly, hateful place. Stay away from that store, I knew I should’ve just ordered online."

"I went into Sephora tonight with a whole list of questions and products I was looking for, and I was not disappointed! Lucero is an extremely knowledgeable and friendly salesperson who had thoughtful recommendations and found exactly what I needed—plus, her foundation color match was spot on! It was the perfect beauty shopping experience, and I will be a repeat customer!"

"It was pretty busy but that's to be expected at the time of day that I went. Around 4:45pm. Due to that I wasn't able to find what I needed as quickly as I wanted to. And usually the associates ask if you need any help and they didn't even ask me today. That's why I gave 4 instead of 5 stars. Their products are always top notch!"

"My fav store to go shopping. I always find something i want. I love how easy it is to find the new things and different brands. Its easy to figure out. Im vib rouge which basically means i buy to much but i really enjoy the quaility of the products. The staff are always around to help. You can get 3 samples of almost any beauty product of your choosing. my only negative is I feel like i get annoyed easily by the workers all asking if i need anything. I understand when I walk in but if I dont bite I which they would leave me alone unless I come looking for them. I feel like I cant enjoy myself. On good days they are busy and leave me the hell alone."