Les Schwab Tire Center

"The Les Schwab tire center in Heber City Utah is awesome. They take the best care of me and my dump trucks. Also when I bring a car in. Todd the manager, the girls at the counter and the technicians are super great they know me and my tires and what I have and need. Give them an extra star."

"Bought 2 new rims to replace damaged ones. Saved about $200 over the competition. And got them installed about 2 weeks faster"

"Bring my car for change oil, I also asked to check the engine and cabin filter, I have the parts for replacement. They called me and said the filter is just a little dusty and they clean it instead replacing it. I know it’s dirty because I haven’t been changed for several months. The next day I bring my car to a mechanic, I asked again to check the filter if it’s clean. 1st, The mechanic found out they over fill the oil in my car and it can ruin my car, my mechanic drain the extra oil. He checked the filter and it was dirty, he even showed me the old filter how dirty it was. So they never do what they supposed to do and they said they did checked it. I even asked to check the break, alignment, strut/suspension they said on report everything is fine, now I don’t know if I am going to believed that they really check it or maybe not. as I driver we rely on this kind of service so we know that our car is safe while driving on they road especially winter time. If they don’t do their job correct and don’t tell us the truth we can end up in car accident."

"I had a tire blow out up Heber Canyon. I got a ride (with my tire/wheel) into town to Les Schwab from a very blessed older couple from Vernal. Todd and his team were AMAZING! They took excellent care of me and accommodated me in such a professional manner. They literally went above and beyond. Todd is the right man for the job in creating a feeling that, we as the customer, matter. Todd is a "Class A" guy, and incredible representative of Les Schwab! The way he and his team cared for and took care of me, is earning of positive "word of mouth" representation. I will send everyone to Todd at Les Schwab! Todd is very deserving of whatever Les Schwab provides for future opportunities and growth in the company. I would be so proud to have him represent my company the way he represents Les Schwab! Thanks Todd!"

"Mismanages expectation, not helpful. I called the service desk in the phone stating that I had a tire that was loosing air and while we had the car being looked at that we should do an oil change at the same time. The individual on the phone said if you bring it in now then we can have it done by the end of the day. I never received a phone call that day with an update on the status of my car. I called the next morning and they said that they hadn't gotten to it yet but that they would have it done in the next hour to hour and a half. Three hours later I walked in to pick up the car and it was untouched. When I asked the counter attendant when I could expect the car to be done they started telling me that they had cars coming in and out of the garage all the time. That's wonderful news but gives me no timeframe on when I can conceivably expect my car to be finished. Thanks but no thanks. I'll find a shop that takes care of their customers."