U.S. Bank Branch

"These people are thieves. I was charged maintenance fees because the account I had is no longer an account they offer, so I’ve been getting charged monthly fees for months which I never saw because unfortunately I trusted them enough to not look. I was told I would only be credited for 3 months because that’s only as far as their system would go back. Banks have access to further back; I’m not that stupid. I’ll be looking for another bank."

"Very disappointed. Tried to open up a credit line for my business account and specifically was told that my personal credit would not be touched. I ended up getting a hard inquiry for a mortgage line! I kept getting put on hold and transferred over until finally I was transferred to a company selling hearing aids???"

"I don’t understand poor reviews for this place. The staff are amicable and try to help you in the best way possible. I appreciate all the small talk they do to make your experience better. Banking is all about providing and building customer trust, and that's what they do. I think all telly bankers are great in this Branch."

"Since moving to the area and using this branch for my banking needs, more times than not I’ve been met with disappointment. Two separate occasions when I have called them to answer a few questions only to then come by the bank as they suggested and be told a different story than what I was told on the phone. This location is the only one I’m aware of that closes completely for lunch break in the busiest part of the afternoon which makes no sense, really poor customer service skills and I’m beginning to wonder why I shouldn’t just take my banking needs to a local institution."

"The staff at this branch are the best. Whenever I stop in, they always smile, call me by name and are extremely helpful. I wish the hours were better, but there are other branches nearby that are open later or open on Saturday if I need it. Most times though I'd rather wait until the next business day just to have their friendly staff to work with."