Ken Garff Volvo Cars 525 South State Street, Salt Lake City, UT 84111
About the Business
Ken Garff Volvo Cars is a premier car dealer and repair shop located in Salt Lake City, Utah. Situated at 525 South State Street, this institution offers a wide selection of Volvo vehicles for sale as well as expert repair and maintenance services. With a reputation for top-notch customer service and a knowledgeable staff, Ken Garff Volvo Cars is the go-to destination for all your Volvo needs. Whether you're looking to purchase a new vehicle, get your car serviced, or simply browse the latest Volvo accessories, this institution has you covered. Visit Ken Garff Volvo Cars today and experience excellence in the automotive industry.
Photos
Location & Phone number
525 S State St, Salt Lake City, UT 84111, United States
Hours open
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
Closed
Reviews
"I took my Volvo in for service today and they did a great job. Michael was very friendly and informative. Their customer lounge area is awesome; free donuts, snacks, and drinks."
"Morgan Allen is the best salesperson we have ever had. She was so patient and accommodating. We absolutely loved working with her and highly recommend her to everyone!"
"Really exceptional service. We are so happy with our new Volvo! Jerimy, Chris, and Canyon all made the experience a great one. They helped with our rebuilt/restored title trade in with ease. We never felt pressured to make any big decisions, and they answered all of our questions fully. Would highly recommend this dealership to anyone. Fantastic team!"
"I have been visiting Ken Garff Volvo Service Department for nearly 10 years and have always found their service exceptional... until this morning, November 27, 2023. Spoke with a Jessica? who is possibly the most unhelpful difficult person I have ever encountered at Ken Garff. It was like talking to a bot. She provided no solutions and every question was answered as if she was reading from a script. She showed absolutely no indication she was listening nor cared to listen. I can only assume three things: Either this person is unhappy with her job so she has tuned out customers, she has no understanding how the service dept has operated, or the service dept has changed policy in how they treat clients which is with careless disregard. Right now the Volvo advertisement on providing assistance to their customers is misleading because my phone call this morning contravenes EVERYTHING asserted in the advertising. I have loved giving the highest praise to Ken Garff Volvo & the staff these many years because they really delivered in excellent service. I have now removed all of those positive reviews as I am concerned this location has dropped the ball in quality standards. We were considering in purchasing two new electric vehicles from Volvo but after my phone call this morning I find myself second guessing what had always been a wonderful experience with this place."
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