RC Willey

"The salespeople are very caring and make an excellent effort to understand your needs and to supply you with the best product. I absolutely love how you can interact with the salespeople on cell phones texting or calling. We live in a Cell Phone World, and I love how RC Willey's has adapted their sales department to interact with the cell phone world. We purchased a bed and TV on our last visit and we are so happy with the product and the salespeople. We have purchased other appliances in the past and have always had excellent service. Thank you, RC Willey, for making sure your staff is trained to meet our needs. Also, I want to thank the staff for being so caring, understanding, and compassionate. Our experience with RC Willey has always been five star thank you so much."

"Randy (salesman) was great to explain things and helped me pick out the best possible color for my floor. Randy delivered the best possible solution for my needs. Randy also put the deal together and delivered on the install date that I desperately needed. So he gets 5 stars from me because he deserved it.Randy did everything right. I will come back and look for items I need in the future because of my experience working with him. I am a happy customer. Customer service goes a long way with me. 5 stars for RC Willey and 5 stars for Randy."

"We actually ordered our appliances over the phone. We knew what we wanted and trust RC Willey to be reliable. The delivery drivers were on time and kept us posted as to when they would arrive. We have always been happy with RC Willey and our purchases there. We continue to go back! We’re disappointed in the GE fridge we bought. Their quality has slipped quite a bit. Because they’re the only ones that make appliances in the slate color, we had to go with them. This has nothing to do with RC Willey’s reputation."

"Great selection, well displayed with tasteful decor. Cherrie was nothing less than fantastic! Her research prowess and genuine desire to support the customer has yet to be surpassed in my entire retail experience! Her follow-up after the sale on finding an occasional table was particularly noteworthy. Truly outstanding customer support without being oppressive. Free, garage drop-off is a great option and will make us come back. Our chairs arrived as expected without damage. Driver was courteous and helpful. Again, all-in-all a great experience. You have a return customer here when we make more purchases. Don T."

"My microwave handle could not be repaired. LG microwave. So I needed a new microwave. I called LG to find out the dimensions. I looked online at RC Willey and found another LG that fit my dimensions. I called the Layton store spoke with the sales person… Todd B was his name, he was so nice. I really didn’t want to go into the store that day… He was very helpful and helping me make the decision to purchase the microwave over the phone. I did it he did everything he was supposed to do abs sent me the receipt. The installation company called me very professional sent me text messages. I scheduled it for Presidents’ Day installation. Then earlier this week I realized I could do it on Friday. I called the installation company back. They had an opening. The installation technician just left my house… So professional! It only took about 10-12 minutes for that install. I love the fact that I did not have to go into the store. Rc Willey, you are the best!"