Terry's Car Care Center

"Brought our vehicle for a tune-up. They are reasonably priced and easy to work with."

"Gave me some good advice, and didn't charge me anything for it, when I went by concerned about a check engine light on my vehicle. If I need a repair in the future, I feel confident this place will treat me fairly and honestly."

"If your car looks anything like mine do mot come here unless you want to be humiliated and insulted. Idk about most people but I only take my car somewhere if I have to, and that usually means it’s an emergency. I did the best I could at cleaning my car in a rushed situation. With that said I took my car into this establishment in hopes of getting my spark plugs fixed. Instead I received zero respect from the time I entered the door to the time I left. At first I was uncomfortable as the male employee who was assisting me and my partner, started asking very personal questions about our relationship ie.” are you the go getter” this comment was made several times to my partner in reference as to who wears the pants in our relationship. That should have been a hint at how this interaction would be going. I want to state that when I came in all of the staff where sitting around a table talking and joking. No other business was being had, no cars in the bay, no one’s car being worked on. It was dead. I gave my keys to the male employee and left. An hour and a half later, I received a call from the same male employee stating “ I will not be getting in your car and you know why”. I honestly had no clue. Again, I removed all trash besides a few spare pieces of paper. I was unable to vacuum my car due to this being an emergency and me needing my car back for work. I go back to retrieve my keys and ask this gentleman why he cannot work on my car. The response I received was not only the most unprofessional but the rudest response I have ever received. “ I will not work in a trash can”. I have never had an issue in the past, hell, discount auto took my car no problem. Customer beware this is not only a unprofessional shop but one that will waste your time for no reason other than lazy people not wanting to work."

"Terry of Terry's Car Care Center in Sherman is a great, knowledgeable, fair, helpful and sympathetic car mechanic. For the past 5 years I've come to rely on him and his shop for all my mechanical needs.I appreciate it."