Gen Korean BBQ House

"Excellent food and great experience here! Servers were very attentive even though it was packed and we had a large group. Food recommendations- main dishes: any of the bulgogi, pork loin or Hawaiian steak Appetizer/sides: dumplings were fantastic"

"Gen is one of the kbbq chain with poorer quality meat, more for those who aren’t that familiar with kbbqs. So, we were curious to try their new premium menu. The new menu is a lot better than their basic dinner menu, but I don’t think it’s worth the $50 price tag. Not sure how they’re cutting the “premium wagyu,” but it looks like someone just took a knife and started hacking at it. The premium marbling center cut marinated short rib was essentially LA Galbi without the bones. Service was extremely slow. Order your stuff early because you’re waiting a long time for the meat to arrive. One of the food runners was rude. She just hands me the dishes expecting me to put them on the table without saying anything to me. At first, I thought she didn’t speak English but overheard her speaking perfect English to another food runner. Overall, better than their original menu but not worth the price."

"We have been wanting to come to this restaurant for a while but it was always very busy. We did not know it was a buffet, all you can eat in 2 hours. You do cook it all your self but that’s part of the experience. We will definitely be coming back so we can try some more different things on the menu. But we loved this place. Update: 2nd visit. We found out you can order dumplings and other stuff on the menu food wise at no additional charge. We did try the sake and it was delicious. And the dessert, I don’t remember what it’s called but it was so good. (Update2) this last time we went around 4pm the service was not as great. They took longer to bring out the food. Not sure if it was because it was busy or there were less servers at this time. This is the reason why I am lowering the score."

"Impressive restaurant! From the moment my family & I stepped into it, we were treated well and the atmosphere was one of delightful aromas, tasteful decor and seeing many happy customers enjoying their food and making memories. Our waiter Rah was attentive and polite, keeping our water glasses filled. The food was very fresh, many protein choices, all of which were well marinated & tender. We met two of the managers, Mark & James. Both were very observant and took time to chat with customers, making everyone feel special. Their style of managing is effective as the flow of customers was steady. Keep doing what you do....it works beautifully! We left this restaurant feeling highly satisfied and already planning a return trip. Thank you for making my son's birthday extra special."