Petco

"Went today. Waited 15 minutes for help. Went to cashier, she tried to send someone to help me. Nobody came. 25% of the beta were literally dead. The fish were barely moving in the tanks. The goldfish tank had a huge mass of dead goldfish and they were eating the dead ones. It was so gross and sad."

"Every time I come in to buy food for my chinchilla, her brand Oxbow is out of stock. This has happened the last three times I’ve gone in. The small animal chew toy selection is incredibly small, and also a majority of the chews are unsafe and a great risk of compaction for most small animals, especially chinchillas. The manager who signed me up for the premium membership was very nice but unfortunately I will be cancelling that since I always have to drive across town to petsmart to get what I need."

"The fish tanks look horrible. Sick and dead fish, dirty glass. Snails in every tank. NO ONE WANTS SNAILS. And once you get them you can't get rid of them. Fun the tanks ir stop selling fish. Also my son wanted to buy his daughter a gold fish and the cashier wouldn't sell it to him because he Saud they get big and the tank they had wasn't big enough. He said his boss would fire him if he sold us that fish. First off I've been doing aquariums for 50 years. I know what I'm doing. I have and my son has several ranks Not just the small one he was buying. Tell the teller to just sell the customer what they want. Stop telling me what I cant buy. I've forgotten more about aquariums than this cashier and manager will ever know. So we left the tank and stuff to go in it and went to Pet Smart where they sold us what we wanted. Petco really needs to rethink their fish depth. Looks real bad"

"Horrible. I walked in with my sister she was happy she was gonna get a fish they asked for the size of tank we told him it was big but he didn't believe us he refused to gave us two fishes he only gave us one when we needed two. Worst petco we went to petsmart they didn't even ask for the size of the tank the staff of petsmarts are better then this place the cashier is rude he yelled at us, he hurried is up. Made me and my sister feel awkward why need to be 18 To be available to buy a fish?? Or to buy a fish for someone this is awful."

"I am going to rate Petco three stars for this visit specifically. They went to get some canned dog food and they had several options on clearance. So I picked four or five and went up to pay. After scanning the canned dog food only one of them was listed as a clearance item. I let the cashier know that they all were on clearance and he said well they're not showing up that way. I asked him if I should go back and take pictures and he says yeah you better. So I did it added a good 15 minutes to my visit here. I'm not going to rate anything else except for that experience with the cashier. It wasn't even busy he could have gone back with me to help he could have done so much more than what he did. He was a lazy young man."