CVS

"Don't use this pharmacy if you ever plan on needing to talk to somebody by telephone, because it's literally impossible. Their voice automated service lost themselves a customer, I hope it's worth it!"

"Charged me 67$ for a Generic prescription I normally get for 18$ at Walmart incorrectly filled prescription causing repeat trip and several phone calls back to Walmart for refills I have learned my lesson! FYI that's over 5$ a pill for a Generic drug!"

"I had a bad experiences this Moring with talking to someone on the phone about my prescription medicine the gentle men that I spoke on the phone acted like he didn't want to deal with it I understand you might be busy but as some one that works for customer service should always try to find a way to help and give them there time. I called about my prescription why it was being on hold the gentle men said because the insurance I had on file they do not take that so I told him I had a different insurance but he acted like he didn't want to hear me out instead he said I can transfer it to Walmart or Walgreens when I specially said I had another insurance that they can put on file. I just hated how he was being rude and not understanding for someone that shops so much at CVS and that only lives like 3 miles there."

"Prepaid for my prescriptions through the CVS app. Showed up to get them and they refused to give me my prescriptions because their computer was down even though I had my receipt through the app and my ID. This seemed ridiculous. When I pointed out how absurd this sounded the employee was incredibly rude. What’s the point of prepaying through the app with a receipt if they still hold your prescriptions because their computer is down? This makes CVS liable if someone is picking up a life saving drug. Sounds like they need a new risk management team at CVS that has backup procedures in place when their computers crash."

"My husband went in to buy otc pills, Christopher told him he could not use coupons and was very rude to him. My husband let me know what happened, so I went into the store and Christopher lied to me saying he didn't even help him. When I asked for the manager he then said yes he did help him, I told him if he wasn't going to allow the coupons then give it back to me, he said my husband didn't even try to use a coupon, so once again I asked for the manager, he changed his story and got the coupon out of the cashier box. Every time we try to use CVS something like this happens. Won't happen again and I guarantee you I will tell everyone"