Bowie Pet Clinic

"Very poor customer service, Concerning the seriousness of my dog issue. Quoted a week out for an emergency service. Then it was what ever when I said I could not wait that long. Highly recommend calling another local Veterinary even driving to Wichita falls if needed. Poor customer service = poor animal care. Hindsight I would have liked to have read some of the other negative reviews the many, are in line with my experience."

"Had never been there before. Waited for 10 minutes in their lobby before anyone ask my name at all. (I had signed in clearly at the desk). Then was told we had no appointment and when I expressed disdain because we had already waited for 3 days to get the appointment was ask, "well what do you want us to do about it? There isn't even a vet here today." (On a day I had an appointment). I left with my sick dog and they called back 30 minutes later advising me they FOUND the appointment but now the time had passed and it was missed. Not only did my sick dog NOT get the help he needed or even SEEN after waiting for this clinic for 3 days, but the top it off, they sent ME a Dear John letter terminating me from their services. All because THEY were incompetent, unfriendly , and too impatient to try and help thier own staff members, me, or my dog."

"Made an appointment for our sick dog. Show up and are told we don't have an appointment and that the dog that has been there for his entire life isn't in the system...Then they proceeded to just hang up on me rather than admit they made a mistake. I'll be taking all my pets to a different vet from now on."

"We took our dog with a huge tumor there for a second expecting to be told there was nothing they could do and to put her down just like the other vet said. We were treated kindly and given lots of information and options. We opted for surgery, we will see how recovery goes but just the way they took time to explain everything and gave choices was huge. We will be taking our other animals here as well."

"First off this place smells so bad of cat urine. I took my dogs here for a couple months. I do not like that they are still on paper so you never get reminders about vaccines etc. I took my older dog here due to weight gain and heavy breathing. The vet said she was breathing heavy because of the heat. I tried explaining its all the time and even when she just wakes up. It worried me. She said she was fine. Started on thyroid medicine stating that was her reason for allergies. I trusted this vet and today I am sorry to say that I had to put my sweet Destiny down because this vet did not listen to me and run further testing. She was in heart failure. Please consider using a vet that listens to your concerns so you don't lose your pet too."