Gap Factory

"So glad we have a gap this close!"

"My first time ever shopping at the Gap…I was in love and had a handful of items to try on. There was a sign blocking off the dressing room that said “temporarily closed”. I asked the gentleman working the cash register if their dressing room was really closed and he said “yes, we are short staffed”. I told him I live an hour away and if something doesn’t fit I don’t want to have to come all the way back. He replied “we have a 30 day return policy”! Are you kidding me!!!!! Horrible horrible!!!!!!"

"A good selection of clothes; decent prices."

"My first and last time visiting Gap was an eye opener. While there clothes definitely look nice and there were some things I would have liked to wear, they were mostly expensive and tailored towards the skinny crowd. There were others in the store making the same comments about the prices but my big boy self was the only one that I noticed not being able to find 2x or bigger sized stuff that would fit my large self. And I'm not even that wide. Just a big man."

"Rude customer service. We were there on Thursday at 3pm. Maybe there were 2 other customers. The lady helped us out was not so enthusiastic. She turned around and as she was walking away, mumbled let me know if you need anything. Then I needed a bag so i asked at the counter for one, and another lady (mid 40s), who I think was a manager told the girl that we dont give out bags and to give me a trash bag. I guess when they see brown people their standards of service decline. I understand if that is their policy of no bags, but it could ve been worded in a much better way,"