Associated Eyecare

"37 DAYS and still nothing. i dropped off my prescription and frames on April 7. I was told initially that I would have them at worse case scenario 3 weeks. I still don't have them back and I keep getting excuses from the office staff and office manager "Kitty". I've been going here for years and have never had customer service this bad from them. RUN DONT WALK away from this office. they wont return my phone calls when they say they will. i have left messages for them and never get called back. they keep making promises on when ill get my glasses back and then they don't follow up. I cant believe this place is still in business. Don't let my issues become yours RUN!!!! Finally!! took 41 day to get them and guess what, they didnt glue the nose piece right so now they fall apart. They clearly didnt quality check them at the "lab" or at the office were i picked them up. I did get a call from Amber!!!!...3 weeks after my initial call.. COME ON REALLY!?!?!? and was completely oblivious to anything. i said it before and i say it again RUN, run fast and run far!!!"

"Dr Alan Barber is the best, most competent Optometrist I have ever been to. He listens carefully to his patients and thoughtfully prescribes the best course of action."

"Dr Barber and Julie were very helpful. I appreciate that I was seen a little early since the patient before me had not arrived and I was early. Love the new machine so I didn’t need to be dilated. I was able to choose possible options for my treatment"

"Always professional & nice! I really like Dr. Barber and all his associates, especially Julie. So friendly and thorough. Also front desk employees are so welcoming and get you checked in promptly. Recommend to all my family and friends"

"If I could give Dr. Allen Barber and his assistant Destiny 5 golden stars, I would. But sadly I will be giving this place 1 sad star. Dr. Barber has always been a doctor to answer your questions. He thorough with the exam and answers all of my questions. His assistant Destiny was very kind and has exceptional people skills. She made my experience better. However. My one star will be coming from the older lady receptionist with the short dark hair. Very rude from the beginning. Evey question she asked was with frustration as if she hated her job. From the first to last interaction, it was filled with nothing but attitude and disrespect. I will not interact with her again. It’s to the point that I am using my Husbands Account because I don’t want my eye care to be sabotaged. Very disappointed in the disrespect I got from that receptionist. UPDATE * I called to ask an insurance question and to find her name. Her name is Kity. Unless there are multiple receptionist with short hair and that kind of attitude."