Edible Arrangements

"ZERO stars! My sister ordered a $100 arrangement for same day delivery as a birthday gift for me. I did not receive this arrangement, same day, due to the delivery drivers error. The associates first claimed delivery was complete, I didn't receive anything. They then stated they attempted delivery, no one answered the door or their call. After providing proof that no one even knocked on my door or called me, they decided to deliver the next day. Come to find out, the driver wrote down the incorrect address and phone number. When they finally did deliver, the arrangement was disgusting. The chocolate was melted and the fruit was not fresh. It went straight in the trash. They actually delivered an arrangement that had been in a van all day the day before, didn't even attempt to remake it. I later learned, the arrangement delivered wasn't even the arrangement that was ordered. Complete scam! BELIEVE the negative reviews, this place is terrible! Poor quality arrangement, delivered a day late and horrible customer service."

"ZERO STARS. I was completely scammed by this store and the "manager', Christina, who also says she's the 'regional GM' then said she's the 'owner' is awful and will cheat you out of your money. I ordered an $100 arrangement for same day delivery for a bday gift for my sister. She didn't receive it same day after an error on their delivery drivers end - which Christina refuses to accept although HER employee confirmed it and on top of that it was the WRONG arrangement that was way less expensive then the one I purchased. Classic bait and switch. I would've never known if my sister didn't send me pictures! They are taking your money and sending a lesser valued product! Then when they did deliver it the next day it was so gross, chocolate melted all over and fruit was not fresh. I was told I'd get a FULL refund, including delivery fee, which I did not receive. When I called back for it. Christina just yelled over me and hung up. COMPLETELY UNPROFESSIONAL. Wow! I see why they have such POOR reviews and I should've believed it!"

"I’d give zero stars if I could. Horrible. Said they would do something and no. Called and left a message expecting some form of reply or response and nothing. Customer service a zero, customer satisfaction a zero."

"I can’t believe this location is still open and with the same rude employees after all of the terrible reviews! I wish I had read them before ordering from here. The woman who answers the phone, Barb, is extremely rude and unhelpful! (And that’s putting it nicely). It was late in the day and the recipient hasn’t received their arrangement so I called to ask for a timeframe for delivery. Barb said, AND I QUOTE, “It will get there when it gets there.” I was appalled! When you’re paying almost $100 for a fruit arrangement, the least they could do is give you some idea of delivery time and be courteous! This is unacceptable. I keep seeing the owner responding to bad reviews, yet nothing has changed. I will NEVER order from Edible Arrangements after this experience. Hopefully this can save someone else from having the same awful experience the rest of us had!"

"My lovely family who lives 45 minutes away ordered me an edible arrangement for my 31st birthday. Not only did it take ALL DAY for it to be delivered but when I opened up the arrangement, all the strawberries were either shriveled, bruised, or MOLDY. The other fruit is shriveled and not fresh whatsoever. The inside of the bag had condensation like it was improperly stored. So disappointing and not worth my family’s money!"