Ace Hardware Circle

"Normally this is a great location. But today it let me down. I went to get a new flashlight but in Aile 16 there were none. So as I was headed to the exit I asked did they have any? Well they said they had them behind the counter for some reason and also bye the exit door. with the walking around I just no thanks and went to home depot right bye my house and low and behold they have flashlight in the aisle where they belong. so was satisfied with my purchase from Home depot. Sorry you lost a sale."

"Gave this ACE another try today. Our family has not been shopping here due to a lack of help, bad attitudes and generally disappointing experiences. Today I stopped in to pick up some paint. I waited at the paint counter for help for quite some time and no one spoke to us. When I tracked someone down she said they had already called someone to help us and they would be over in just a moment. We waited a while longer and no one came to help. So we left our other purchases and took our business elsewhere. I'm done giving them chances."

"Everything I needed for my bonsai trees was in stock and priced right! The only thing that I couldn't find myself (sandy loam) was in a strange spot. However the associate that helped me find it was cheerful and very knowledgeable. FYI, the only reason that the sandy loam was in a strange place was that they are in the winter to spring transition period...great place comfy atmosphere. Your Grandpa's hardware store."

"I have been to this store multiple times a year since it opened... I have never had a negative experience and they saved me on so many projects where other stores couldn't - mostly because I can rely on getting personalized attention and service when I am looking for something random I need for house projects. I find myself lost or wandering around forever trying to find help or the right aisle in bigger stores like Home Depot or Lowes. I'm always in-and-out at Ace and I can depend on them for that. The variety of items they carry is amazing and helped me with sooo many last minute gifts. The employees seem happy working there and take extra care in protecting their store, customers and fellow employees. I've lived in the neighborhood my whole life and some really bad apples have taken down this area's quality a TON. Good families and people are still living here and are doing our best to navigate through these issues that have arrived and we DO understand why this ACE and Safeway need to have so many new precautions. Stores from here to the mall are doing their best to limit theft and drug issues at their stores - the ACE parking lot and store is about one of the cleanest, safest, neighborhood stores that still exist and that is one of the reasons I go there. I know all the signs and precautions are a little obnoxious (I miss being able to use the restroom at Safeway when I'm shopping... ACE will escort you to their locked bathrooms - but it's a smaller store and it's easier to find help when you need to go...) But even with all of their precautions, they still lose so much product every day - just like all the neighborhood stores. It really isn't a "bad" neighborhood - just lots of recent bad apples who cause issues... I appreciate ACE, Safeway, Walgreens and the Citadel Mall being so close to home and with the cost of living being so high - I have no where else to go. Be patient with this area of town... the drug problem has sky rocketed since the pandemic - and stores are doing their best to stay operating with the rise in store theft in the area. Support this store and be respectful with all the new precautions (bag size limits, overly attentive employees/door greeters, signs, locks on things that can easily walk away...) it's SAFE, still convenient, fast, has GREAT prices on most things and generally employs knowledgeable friendly employees that will go above and beyond to help you if they can. Thank you, ACE! Hang in there - we appreciate you being here."

"I came here this morning to pick up a few things, and I was greeted by an employee named Allen. This guy has no business telling me to take off my mask in the most rude way, I immediately decided not to ever come here again. This place is trashy, everything is super marked up on price, the employees are not knowledgeable about anything home improvement. Allen is a horrible employee and not be anywhere near customers. Unfortunately I have to give this place a star but it doesn't even deserve that, I will be going to Home Depot from now on. DO NOT SHOP HERE IT'S TRASH!!!!"