Optum Urgent Care
15909 Jackson Creek Parkway, Monument, CO 80132
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
8:00 AM - 3:00 PM
Photos
Location & Phone number
About the Business

Optum Urgent Care, located at 15909 Jackson Creek Parkway in Monument, Colorado, is a trusted healthcare institution that provides a wide range of services to patients in the Denver metro area, Colorado Springs, and the surrounding Pikes Peak region. Formerly known as New West Physicians and Mountain View Medical Group, Optum Urgent Care offers primary care, specialty care, and urgent care services to address both simple and complex health needs.
With a network of over 60,000 doctors nationwide, Optum Urgent Care provides expert care based on the latest medical research and knowledge. The institution is committed to helping patients and their families live their healthiest lives, offering a variety of services including pediatrics, senior care, mental health services, and urgent care.
Optum Urgent Care accepts most major health insurance plans, making quality healthcare accessible to a wide range of patients. Patients can also benefit from helpful services and programs, including in-home visits, medicine reviews, and more.
To ensure a smooth visit, patients can download an appointment checklist and a care guide that provides valuable health resources and tips for overall wellness. Please note that health services may vary by location, so it is recommended to check with the doctor's office or health plan for specific information. Visit Optum Urgent Care for expert, compassionate care that prioritizes your health and well-being.
Reviews
"The urgent care is not busy a little. I thought that was a good thing. I have been over prescribed an antibiotic that is extremely hard on my digestive track. And this was after telling the PA I have chronic digest issues that I do not tolerate antibiotics well at all. Come to find out I was prescribed (out of 3 options that I was not made aware of) the one that is the most irritating to the gut! Imagine that! I found out about the over prescribing from my family member who is a Dr in another state."
"Refused to look at my son’s head injury during a snowstorm because he wasn’t two yet. A quick check would’ve been fine. Just said they won’t do it."
"After checking in with the main staff, LabCorp has you sign in on a peice of paper, then call your name. With the small waiting room, my wife had to sit out in the main waiting area, just outside of the door. After waiting 30 min of listening to them jump all over the sign in sheet with no sense of organization, we had to ask why they didn't call my wife. They claimed to have called her name 3 times which is completely false. Lazy and unorganized. This is the 2nd time they've done this to us."
"I was very sick six months ago and I had to go to Optum for care. They were wonderful. Compassionate, kind, professional and thorough. All the things we need when we feel as awful as I did. I totally recommend Optum in Monument."
"This was my second visit to this facility about 3 years apart, the first time was just as good as this visit, 2 weeks ago….I arrived very close to closing time, and I had superb care, great attitudes, genuine concern… in and out in under an hour… I chose this place over the urgent care affiliated with my primary care doctor, because both my husband and I had the same experience with the same group, but different locations…, waited 40 minutes to be told we would have to wait over an hour or more to be seen, and there was never a better time to go to them… because they are ALWAYS busy. They seemed irritated that we were there. This place was genuinely caring and efficient."
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