Steven Dow: Allstate Insurance
551 W Colorado 105, Monument, CO 80132
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Steven Dow: Allstate Insurance is a trusted insurance agency located in Monument, Colorado. As an Allstate agency, we are committed to helping our clients protect what matters most to them. Whether you need auto, home, life, or business insurance, our knowledgeable agents are here to provide personalized guidance and coverage options that fit your needs. Visit us at 551 W Colorado 105 to learn more about how we can help you with your insurance needs.
Reviews
"They cancelled my insurance before my final payment was due on my 6 month premium and I didn’t even know this."
"I had the opposite experience that Frankie D. had, but her experience was four years ago. Times have changed. When I recently called Steve Dow's office to place a claim, instead of asking me questions and helping me through the process, his staff immediately transferred me to the Allstate corporate claims center. After waiting on hold and then being transferred multiple times via an auto attendant, I finally reached a human being . . . that could barely speak English. When I reached out to Steve's office again, it was the same thing. No customer service. Zip, nada, zero. I don’t think they would have given me the time of day had I asked. It was clear that they would rather push a few buttons on a phone and get rid of someone than to engage in conversation with them. Needless to say, I am no longer with Steve Dow."
"Steven and his team have been very responsive and helpful. He has been very patient and knowledgeable through what can be an overwhelming and challenging process. I appreciate everything that Steven has done to help navigate my homeowners claim this time around and all that he has done in the past to make sure we are covered appropriately for when something unexpected does happen."
"Our family had a great experience working with Doug at this Allstate office. He’s always been able to get us the coverage we need at a price we can afford and is very responsive to queries."
"My homeowner and auto policy was transferred to this agent due to previous agent retiring. I have had nothing but trouble in the attempts of trying to make contact with any live person. Steve is always sending me emails requesting referrals. Prior to all my issues, I was trying to refer my parents to Steve and they were unable to speak with him to transfer there policy, so they went with another agent. I now have had additional escrow payments being automatic withdrawal from my account without authorization, even though my escrow payments are made through my monthly mortgage payment. Horrible customer service. Looking for a different agent."
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