AdventHealth Medical Group OB/GYN at Erie

"Asha Rizzo, NP has been the most caring and trusted OB/GYN practitioner I've gone to in a while. She's taken her time when meeting with me to cover any/all concerns I have, and quickly referred me to other practitioners when needed."

"I came to this practice throughout my first pregnancy and for many visits was pleased with the service and providers. I primarily met with Dr. Robison who most of the time was lovely. However my pregnancy was unique in that I was comfortable allowing my body and intuition to take full charge (aka I was still pregnant at 43 weeks). Towards the end, as I told the providers that I was aware of and okay with the risks associated with my choices, and that I would continue to do as I believed best for my baby, I was met with hostility. Specifically, in my final visit with Dr. Robison, she recommended an immediate induction, I said that I would like to schedule it in two days (not even a rejection on my part, just a delay) and she replied with, “I hate to play this card, but how would you feel if you came in and your baby was dead?” I had already been emotional prior to this outrageous question, but this pushed me over the edge, I began sobbing. I couldn’t believe the audacity she had to use such blatant fear based language. I actually said “That is not okay.” which seemed to go right past her. As I continued to cry she nodded and said something along the lines of “There, I think there was a wall we needed to break through, just let it out” as if she was suddenly my therapist. I know that her recommendations were coming from a place of care, however, a doctor’s job should be simply to give their patient all the information regarding each decision, and then support them in their decision. No matter what. A doctor’s job should not be to convince the patient to make the choice that the doctor is most comfortable with."

"Dr Robison is a genuinely caring physician who carefully listens to her patients and informs them of all options available. She is gentle during physical exams and assessments. I leave every appointment thinking she is one of the best doctors I have ever seen. The office staff are extremely efficient, and I rarely wait more than 10 minutes to be taken to an exam room."

"I came here for an annual and needed an ultrasound as well. They didn’t have time to do it at the first appt, so scheduled me another appt for the ultrasound. These two appts should’ve been billed to my insurance as one appt, because my insurance would cover both. but of course, I got a bill for over $200 for the second appt. I have contacted billing multiple times and no one seems to be working or interested in calling me back to get this taken care of. Very irritating"

"I have been going to this doctor office for a few months now. And I love DR. Alison mall. but Dianne at the front desk has treated me like garbage the last few visits and even when she goes to work the desk at the Hospital. The MA was pretty rude today too. Haven’t cared for her at the visits either. You can’t treat people like complete garbage especially at a doctor office. we complained to Dr. Mall so hopefully she will be able to let whoever in charge know but I will not be treated like garbage there. It was so bad I was in tears today. Shouldn’t happen to your patients."