Continental cleaners

"I've been using them for well over a year and had been satisfied with the service until recently. I always get my jeans extra heavy starch with a crease. When I picked up my jeans they were dry cleaned. It wasn't a significant issue; I simply requested a redo, and that was agreed upon. When I returned a few days later they were dry cleaned again. The receipt said I requested which I did not. I have never had my jeans dry cleaned. Again, not a big issue, they agreed to do it again. On my 3rd visit to pick up the jeans, they still hadn't been starched, only dry cleaned. At this point I was somewhat frustrated that my request had still not been fulfilled. A gentlemen (possible owner or manager) came out from the back & stated that I requested dry clean, not laundry. I was uncertain about what he was referring to, so I clarified that I always request extra heavy starch on my jeans. He then insisted that I hadn't made such a request. Once more, I emphasized that this was my third attempt to rectify the situation. His poor attitude and accusatory language was an immediate turn-off. Instead of attempting to resolve the situation, he seemed more focused on insisting that I was wrong. I expressed my intention to take my business elsewhere, and he responded with a casual "I think you should." This was upsetting because of the convenience and quality I had the previous year with this business. I sincerely hope this individual comes across this post and reflects on how he treated me as a customer during my 3rd attempt to receive the service I initially requested. Lastly, receipt clear states "REDO of the Ticket 1354323 want extra heavy starch in the pants"."

"So cheap and they always make my dresses look fabulous!"

"Dropped off my coat for cleaning and after picking it up, it doesn't seem like it was cleaned at all. Still stains on the lapel which was the reason I took it in to begin with. Obviously it's a very busy time of year so I didn't get a chance to take it back in right away but took it in a couple weeks later to inquire about why it didn't appear to be cleaned and they asked me if I wanted to pay to clean it again??? and if I pointed the stains out when I dropped it off? Isn't that what I paid for you to do in the first place? Then told nothing they could do because it was in November. Will never use this place again."

"I would highly recommend this particular business. They get the dry cleaning done in 1 day. They offer a laundry cleaning service as well. The price was only $2.95 per garment & I was very pleased with the service. The staff is very nice & professional & they keep a clean place. 5 STARS!!!"

"I've been going here for 3 or 4 years now and they do a wonderful job. You get your items back quickly, they're very reasonably priced and my clothes come out looking great. They're at a good location, too. I really recommend this place."