U.S. Bank Branch

"Ranjan Bhatt at the Parker branch helped us when we experienced a fraud problem that required closing and opening new accounts and credit cards. She was friendly, helpful and very professional."

"Reading the other reviews, I shouldn’t be shocked about my experience here but I came in to this branch earlier this month to close my accounts. When my husband and I got married, we decided to combine accounts and US Bank’s consistent rude, dismissive, and flat out disrespectful behavior every time I’m in a branch is exactly why after 25+ years, I decided to move to another bank. This experience was no exception, when I spoke, no one would even make eye contact with me. I was handed cashier’s checks and sent on my way without even a conversation as to why I would leave their bank after such a long time. US Bank branches would benefit greatly from customer service training; maybe even training on how to treat people like humans could be a good start."

"These bankers are untrustworthy idiots! I handed them a business check and a business card. They deposited $40k into someone else's account. Even better, it was a manager who made such a careless mistake!! There has been no solution a week later. I do not recommend going here and if you do, double check your receipts."

"Walked in to have a check endorses from insurance. They told me the required documents and I returned with the required documents. Then I was told I need to call before they could do anything which wasn’t mentioned in the first place. They gave me a discontinued number. I walked back in and for the second time they gave me an incorrect number yet again. I gave up and went to another US Bank."

"I just confirm that us bank not deserve to be one of their customers.. I went to an other branch trying to talk to a banker and said you need an appointment. Then I make an appointment on this branch so I’m assuming the appointment will be a walk in, was 10:10 and they told that I have to wait few more minutes. Don’t get what the point of making appointments and not follow their schedules, unprofessional, people without Ethics. Not to mention Thanks for let me waist my time."