Credit Union of Colorado, Parker

"Normally I don’t post negative reviews, but everything that had transpired at this branch I will never set foot back here. I was told by the teller that I could overdraw my account and utilize a cashiers check to pay a bill since I had a larger deposit coming in. A few days later I get a voicemail from the teller saying they cannot honor the payment because the funds were not there and they voided the check. When I went to the bank to ask the teller what happened, I was intercepted by the branch manager who told me she was the one who stopped the payment and threw in my face the negative credit history I once had (even though I paid my debts a long time ago and have a good history with the bank) with that I left without a word and will never return to this location."

"We parked in the credit union parking lot to go inside to talk to them about a home improvement loan. The guard there came outside and told us, in an unkind way, "no parking here, it's for members only". He didn't want to hear what we had to say. Not giving my business to them. Will go to Air Academy instead."

"Had an issue with my debit card. Victor was so friendly, helpful and efficient helping me get a new card and accessing my online banking. I appreciate the hassle free experience. Thank you Victor for making my day better!!"

"Hmm what do you call a business that will take your deposits in any amount, but only give it back to you in increments of 2500/ day? Tried to cash a Cashiers check from this bank(who one of their members had gave me for the purchase of an item), they told me They could order the funds and in 4 days they would have the money ready for pick up, oh and by the way there is a 3% fee. Really??? I am sure they took the money out of their customers account the day he obtained the Cashiers check. #badbusiness #neverdobusinesswiththem"

"Wow! All I can say is Wow! For almost 6 weeks we struggled to complete our new 2019 RAM purchase. Calls, emails, and "he said, she said" between the bank and the dealership went on for weeks, until we met Rachel Reyes. Within 48 hours Rachel took charge and completed our purchase right away. She not only took responsibility she drove 45 minutes from downtown Denver to Castle Rock to meet me at the DMV so that I could get my plates before we left town. I have never seen this level of service for banking in my life. Thank you so much Rachel for all your help. It is refreshing to know customer service is still alive!"