Office Depot

"I bought my computer 2 years ago with Tech Service coverage at Office Depot. Today, I had some concerns about a potential virus. Mike in Tech Services solved the problem at no charge. Quite impressive."

"Bought a 4 drawer filing cabinet from Office Depot on Briargate. It was delivered a week too early and came with over 100 pieces that had to be assembled. I gave it a try but in the process dropped the pressed wood frame and broke it. That went in the trash and I lost out on $100. Went the next day and purchased a metal four drawer filing cabinet and was told both verbally and in writing that would be delivered on Tuesday... It was not delivered and I called the store. Spoke to someone named Tyler who said he could do nothing to help me, not even giving me the name of the shipping company so I could work with them. However, he did give me suggestions on how I could rearrange my life to ACCOMMODATE THEM. I just spent $200 in this store. When does the customer service kick in? These are just the highlights of my experience with several other issues occurring. Products get 2 stars, customer service gets 0 stars for an average of one star"

"Brenna was extremely polite and pleasant as a cashier and it was noticed. I was also directed to my item to be purchased by a nice individual before checkout. Thanks!"

"I recently visited the Office Depot with my mom at Briargate and had an exceptional experience, thanks to the outstanding service provided by Store Manager Mike. Mike's leadership was evident in the store's efficient operations and the professional and courteous demeanor of his team. His in-depth product knowledge and personalized recommendations made my shopping experience not only smooth but also enjoyable. What stood out most was Mike's commitment to customer satisfaction. He took the time to address my concerns, showcasing a rare level of dedication and genuine care for customers. I I highly commend Store Manager Mike at this Office Depot location. His commitment to excellence has earned my trust and loyalty."

"Trista, at the location I visited today was truly amazing! She made a personal, sentimental visit easy and very satisfying! She took the time to hear and consider my needs and DELIVERED!!! I appreciate her level of knowledge and professionalism at a time that I needed it the most. I was completely satisfied with my visit and would easily recommend this store."