Aaron's

"I’ve never had an issue with Aaron’s until today. Id usually give them 5 stars but today it’s 3… Because the delivery coordinator Rick… I purchased items to be delivered at my residence and was told I’d get a heads up on when it would be HEADING my way. It was a window between 11-3pm. My man called the store today to see if they had an estimated time because I’m pregnant and needed to him to go grab lunch for me, which was deadass 5min up the road. They didn’t call until they were at the property (even though we were told we’d get a heads up beforehand). He told them just hang on a sec he was heading back and it wouldn’t take but 5min for him, traffic was rough today so it took him 7-8min… (2min extra) and when he pulled in they were nowhere to be found whatsoever. I called the team coordinator and he wasn’t budging telling us their schedules were timed and I’d have to reschedule, mind you I’ve been waiting for this furniture for nearly two WEEKS and scheduled it to be delivered on this day because this is the only day I can do it, between work and doctors appointments. The coordinator was just extremely uncooperative kept refusing to have them come back claiming they had “9” stops to complete today. But when I contacted the actual store I purchased the furniture from the woman said “no they only had “3” stops today”. So all around it’s extremely unprofessional on the delivery coordinator to be lying and refusing to deliver like scheduled. It wasn’t until I spoke to the GM Dylan that things got squared away today. The drivers called the wrong number and instead of checking it out with the store they just left, and that’s when they called my man’s number (which threw me for a loop because why if they couldn’t reach the “wrong” number they had been calling, couldn’t they contact his number straight away???) anyways... If it weren’t for Dylan I don’t think I’d have had my furniture any time soon. So if you have issues with the delivery coordinator CONTACT Dylan, don’t waste your time or breath with the coordinator, it’s pointless. I feel like they need to find someone more professional, and better fitting for that job."

"I used to be one of the venders at Aaron’s rental at this location. And as you can see from what it looks like I had to discontinue services due to failure to pay. This is very unsatisfying as when you owe them money they send their corporate mob after you. I’ve tried to reach regional, no response, I’ve tried to send numerous invoices to no avail no response. This was the last thing I wanted to do is put there trash out to the public, but here I am. Love to get this resolved as I am a small local business and am trying to feed my family. Have not been paid all year for services rendered as per the GM at the store, I’ve been working at this location for 6 years and am very disappointed as these corporate slim balls don’t take any responsibility, but they expect you too. (BEWARE) As to any vendor that works here in the future hope this gets to you and this place is black listed from any local vendor/contractors."

"I came here a while ago to look for some stuff and they are high pressure and people don’t understand how much they are paying monthly with the weekly options for payment. They are paying more here than Best Buy weekly. But I guess if you don’t qualify anywhere else this is the place for you."

"This specific location is the worst to lease anything from. Josh and (Dylan the do boy) will call you a million times a day after I have explained to them over & over starting from the beginning of my purchase agreement that I’m only paid once per month on the 20th and they will STILL call you right at 8:00am asking for payment & showing up at my house. The repeated phone calls back to back before my pay dates is so annoying and harassing. I’ve saved all voicemails with screen shots of my call log as I have contacted corporate and will proceed from there. They don’t even get paid enough to sit on the phone all day to harass people the way that they do. If I hadn’t promised my son that I would let him keep the gaming computer then I would definitely take it back and on top of it I only have a few more payments left on it before I’m done. But, the way that these guys move is bad for business. I never had any problems like this leasing from another location as I will NEVER come to this Fountain location ever again. I literally had to block all of the different phone numbers that they were calling me from asking for money before my pay date because it has been that bad. ***If you’re thinking about leasing from this location then I feel bad for you already take the drive and visit another local store as you will see the difference ***"

"I chose Aaron's for my laundry needs. Huge mistake. After 6 months my dryer wasn't working properly. It was picked up and shipped off to Denver and took nearly 3 months to get back. The paperwork stated they had it back on Nov.15 but it wasn't until nearly a month later they were delivered back to my home. The dryer was picked up in perfect condition as I take care of my purchases. When returned, it looked like it had been attacked by a bear. Whatever, I just wanted my dryer back at this point. The used car salemen-like gentleman continuously interrupted and spoke over me when attempting to find a solution, completely disrespectful and uncaring of the situation. My washer also stopped working and my "replacement" looked cosmetically trashed and the control panel is not functional. Their offer was to keep exchanging them for returned units of the same make and model or return and cancel my lease, leaving over $1500 lost. I cannot emphasize enough to avoid this place. Offers were made to put me into a new lease with different models and knock of 3 or so payments completely disregarding the already huge amount of money paid to this unit. I was promised a call back by the closing day on a Friday for a different model set pre-owned as a compromise and 2 less payments. This never happened and was my attempt at a second chance and they completely threw that out the window. They have had a lot of lease cancelations of these same Samsung garbage machines and I can only.imagine why. They're terrible and they won't stand behind their products like they promise."