Denver Marriott West

"Power outage caused us to visit this local hotel. We even had to bring our very large dog. Staff was very accommodating and the room had a balcony for our pup. Was a great stay. High five to Sofia, Justin, and Kara at the front desk."

"This building is somewhat bewilderingly designed; I am not awesome at navigating buildings at baseline but I think my rate of getting lost in it was higher than average, lol. The lounge was a bit disappointing by comparison to every other Marriott I've been to that had one at all but I think the various other food-related loyalty perks definitely made up for it (see below on food). Employees were all lovely and helpful and competent. Definitely coming back here if I can next time I need to be in Denver."

"Traveled here for work, I’ll start with the good :) I requested to switch rooms at 1am when the person in the room next door woke me up from their snoring! They switched me right away! That was the good! The not so good: I requested late check out my last day and it was granted, I had my do not disrupt sign on the door and house keeping went in and I know they did because when I went to check out I found my purse open and slide behind the tv in my room. I brought this up to the front desk and they just said oh sorry about that…. That’s it. No accountability, nothing. So that was disappointing. I luckily had my wallet with me in my meeting, but still a super violation of privacy. Walls were paper thin so I could hear everything, TV, snoring, people out in the halls etc. My first room wasn’t nice, I had two queens so luckily the hairs were only on one and I was able to use the other, the bathroom was dirty and the rooms in general just feel dated and not as clean as you’d expect (note my second room did feel cleaner but was still dated). Breakfast is $23 and it’s essentially a continental breakfast (not good) and the coffee was bad. It’s a long drive from the airport and there is no shuttle so it was about $110 for an Uber (I know this varies based on time of day) The meeting space we had was nice and was set up well but not sure how much of that was my co-workers and how much was the hotel staff. We don’t get coffee because it was $14 per person / per day (which is crazy for how bad the coffee was)"

"The staff at this Marriott were SO friendly! The rooms were pretty standard for a Marriott hotel. It's right off the highway, just as your leaving Denver. Perfect place to stay if you get into Denver late and are driving out to the slopes early the next morning."

"Tonight was the best customer service experience I have ever received. My friend has indulged too much and he needed a safe place to stay. My husband was not being understanding and didn’t want our friend to stay in our room. I went down to the front desk and voiced my concerns and Sophia offered us a significant discount on a room to ensure that our friend was taken care of. She was kind, compassionate and accommodating. I have never experienced someone as gracious as her in the customer service industry. She deserves to be promoted and recognized for her hard work and compassion. I’m so grateful for her. Please give Sophia the recognition she deserves."