CVS Pharmacy

"Currently standing in a line 12 deep. One prescription gets filled every 6 minutes. How does a pickup take this long? It was much more efficient 4 years ago, and had the same amount of staff. Something changed, or they seem to be protesting with a slowdown or something. Makes no sense. Edit: once I got up to the register, I was in and out under a minute. I have now idea why everyone else took so long. Maybe it's the customers?"

"Do yourself a favor and get your prescription filled elsewhere. Understaffed. You will wait in line a half hour to hour. The line consistently wraps around the store and they have positioned the dividers so the staff doesn't have to have awareness of the situation and call for backup."

"This CVS is understaffed, they never answer the phone, EVER! I was in Florida for a month, and CVS sent a text saying my prescriptions were ready, and because I was gone, and no one answers the phone,+ I did not ask for the prescriptions to be filled, I couldn't cancel them. I have waited in line, standing for 20 minutes, and I am handicapped, 4 back surgeries, 3 titanium cages in my neck, titanium in my ankle, back, triple bypass heart surgery and CVS doesn't seem to care, AT ALL! My Medicare wants me to use CVS, but if I could , I would go elsewhere. I don't think CVS tries to save me money either. You want my opinion, I hate coming here."

"Slowest pharmacy of AAAALLLLL TIME. The staff shows zero urgency, and not a single time I’ve been here, has there been less than a 20 minute wait in line. Sure, they’re probably short staffed like everyone else, but they move as if they’re all drugged on sedatives. If you have the ability to fill your prescriptions elsewhere, save yourself the time and energy and don’t come here. Oh, they never answer their phones either, so even if you wanted to have your prescriptions delivered through the CVS app so you don’t have to waste your time in the store, there’s zero chance of getting ahold of anyone via phone if you need to make any changes to your online order (and the app doesn’t let you make changes either.) This whole company is garbage and I loathe that I have to use CVS under my insurance plan."

"Average situation at this pharmacy: Called in to ask a question, sat on hold for 45 minutes. Decided to leave the call connected and drive to the store. Stood in line for another 45 minutes. Got to the counter (call still connected and on hold), showed the tech that I had now been on hold for 90 minutes and it was simply faster to come in person (even saw the blinking light on the phone where my call was parked). The tech then (and I really wish I were making this up)...walked over and picked up the phone to answer my call because he did not understand it was me on the other end and thought I was requesting that he pick up the phone. Long story short, they were out of the medication I needed so I came back 48 hours later and repeated most of the process. 10/10"