Appletree Dental

"I recently had a fantastic experience with Erica, the hygienist at Appletree Dental. From the moment I walked in, she made me feel comfortable and well-informed throughout the entire cleaning process. Erica's kindness and clear communication about each step of the procedure were truly appreciated. What stood out to me was the soothing atmosphere she created by humming/singing along to the 80's music playing gently in the background throughout the office. It added a calming touch to the overall experience. I highly recommend Appletree Dental for their exceptional service, and if you have the chance, ask for Erica as your hygienist. She made my dental visit enjoyable and stress-free."

"Friendly, competent service at all levels. I’ve been a patient for about 5 years and their service has always been top notch. I would highly recommend."

"I originally went to Appletree simply for my semiannual cleaning. The hygienists I saw did a good job; the dentists, different each time, did the usual quick exam. At my last cleaning, the dentist I saw told me that two large fillings in adjacent molars were failing and that I needed to have crowns on both. I made an appointment for a month later. At the appointment, digital "topographic" scans were made of both teeth. Although the tech doing the scans had difficulty getting good scans, I was assured that the process was much more accurate than the traditional impressions used for fitting for the crowns and recreating the surface of each tooth. After three hours of grining, both teeth were ready for the temporary crown fabricated based on the previously made digital scan. During the following week the two teeth and my jaw became increasingly painful. I returned to the dentist and was told one or both of the teeth were likely infected and I'd probably need a root canal. I made an appointment to see an endodontist not associated with Appletree. During his examination, he found that the temporary crown was not only too high, causing uneven striking when I chewed, it was also too large so that it put significant pressure on the jaw joint behind the crown. He adjust both the bite and length of the crown. Within a couple of days the pain was gone. Two weeks later, I went into Appletree to have the two permanent crowns placed. The back crown went on relatively easily. However, the second crown was very tight against the next tooth. The dentist had to try multiple time to get it into place, ultimately having to exert significant force to press it into place. Both crowns were so high that the dentist ended up grinding off most of the surface details, making the crowns essentially flat, to eliminate uneven striking in my bite. Three months have passed since the crowns were placed. The pressure the front-most crown exerts on the teeth in front of it has caused those teeth to move, making them uneven and impacting my bite. Both crowned teeth are sensitive to temperature and the tooth above the crowns is cracked. I will find another dentist to deal with these problems."

"I have been a patient of Appletree for many years. In the past, they have been easy to work with and have offered great, professional service. They have since grown the business quite a bit, which has led to them being less attentive, responsive and overall much harder to work with. They advertise offering emergency appointments, but when I had a serious issue with some work that they had performed, they were unable to get me in until 4 days out. That is not what I would consider emergency availability. When a patient is in a situation that is causing extreme pain in a tooth that they had worked on, I would expect that they would do what it takes to make it right ASAP. They clearly do not run the business that way anymore. I ended up having to go to another dentist that could see me right away. They had to perform an extensive procedure to fix the issue caused by the previous work done at Appletree. Because this work was being redone on a tooth that had already been "fixed" recently, the insurance company would not pay the claim. I feel that if Appletree would have made the effort to get me in for what they advertise as an "emergency appointment", they should have been able to fix the issue without further out-of-pocket cost to myself. This was actually the second time that work had to be redone on procedures done at Appletree. The first time, they took care of it immediately, at not cost to me. That was when they were a much smaller company who seemed to put patients first. I reached out via email to them to discuss the above 3 times. I provided all of the necessary details. I never received an sort of response on any of the 3 attempts. I ended up calling them and was told that they were unable to help me. I am no longer a patient at Appletree Dental due to them just not offering the personalized service that they were used to be able to provide. Before becoming a patient of theirs, I would recommend how they define their Emergency Appointment availability, warranty, and any other services that you might feel are important for a provider that you depend on to take care of you in an extremely painful situation."

"Our family has been going to Appletree for years. They do a great job! Their staff is always friendly and they're very punctual and get you in and get you out. Highly recommend."