Pro-Masters Auto Hail Center

"****UPDATE***** Despite an initial positive experience, Pro Masters has become a nightmare. I chose Pro Masters because the CEO, Doug N. personally recruited my business from within the adjacent tire shop as I awaited an estimate…. Rolex watch and all. I was sold by Doug. My car was repaired July 2023. The side mirror and trimming components were not immediately available due to long lead chain supply issues. 100% Understood. I was told Pro Masters would contact me when components became available. FAST FORWARD TO TODAY - February 2024. 8 phone calls to Pro Master (Malia, over 2 months) who told me she’d call me right back. That never happened. So I chase and I chase for status… eventually talking to Steve in their Pueblo office. Steve is condescending, confrontational, and calls me bud! I don’t want to talk to Steve… I want to talk to Doug….. car still not fixed, Pro Masters still can’t call me back. DON’T DO BUSINESS WITH FAST TALKERS IN A ROLEX. My business agreement has been breached and I’ve been taken. Time to pursue other courses of remedy available to ripped off consumers like myself. ************************************** Original Review: Incredible job by the Pro Masters Auto Hail Center team! This was my first experience in hail repair (hopefully my last) and the process could not have been easier, more clear cut, and more successful. Our car is sparkling and looks amazing! Very impressed. Thank you!"

"I could not be happier with the hail repairs done by this facility. After being hit by the tornado and then the hail storms that followed, there was hail damage on every panel of my MINI. I do not have before pictures since I went out of town, (trust me, it was gnarly and there were hundreds and hundreds of dents everywhere), but this car looks pristine and brand new again. There were what feels like a thousand dents of varying sizes on my hood. The staff are so helpful, friendly, and personable. The repairs were done in a reasonable amount of time and they were willing to deal with my insurance, which I greatly appreciate."

"Doug and his team did an amazing job fixing the hail damage on my vehicle. It looks brand new again! I would highly recommend coming here. Thank you again for the amazing customer service!"

"Doug and his team gave us excellent service and made this brand new car that had extreme hail damage look like brand new. They cleaned the car after they were done and worked well with my insurance. Highly recommended."

"Exceptional Experience at Promasters Auto Hail Center The recent hail storms in Denver, Colorado left the 2020 Ford Explorer pitted with hail damage. I recently had the pleasure of getting the 2020 Ford Explorer repaired at Promasters Auto Hail Center in Highlands Ranch, CO, and they immediately scheduled my vehicle for service and I must say it was an outstanding experience from start to finish. The hail damage on my vehicle was expertly fixed, leaving it looking like new. The service provided by the professionals at Promasters was top-notch, and their qualifications and experience were evident throughout the process, I was confident the vehicle was in good hands. One thing that stood out to me was the outstanding customer service they offered. From the moment I walked into the Pro Masters Hail Center located in Highlands Ranch Colorado, to the moment I left the shop with the vehicle after being serviced, I felt valued and well taken care of. The staff was attentive, knowledgeable, and provided clear explanations of the extent of the repair and insurance process. They truly went above and beyond to help people like me who had experienced hail damage and not an expert in the hail damage process. During the time my car was in the shop, Promasters Auto Hail Center also provided a rental car service, which was incredibly convenient and easy to use. It allowed me to continue with my daily activities and errands without any disruptions while the vehicle was in the shop. When I finally received my vehicle back, I was pleasantly surprised, and I was totally amazed. It looked like it had just rolled off the showroom floor! The repairs were flawless, and the attention to detail was impressive, the exterior was like finely polished glass, I was very impressed. Promasters Auto Hail Center truly restored my vehicle to its original condition, making it feel like a brand new car again. Thank you! Overall, I highly recommend Promasters Auto Hail Center located in Highlands Ranch. Their professionalism, expertise, outstanding customer service, and exceptional repair work make them the go-to place for hail damage repairs and they are number one in service and repairs as far as I'm concerned. I highly recommend them and if you're ever in need of high-quality repairs and a seamless experience, look no further than Promasters Auto Hail Center in Highlands Ranch. I highly recommend their services. Great experience guys, thank you ladies, thanks again everyone! You guys Rock!"