Big O Tires

"I had a nail in my tire with a slow leak and needed some immediate help. I didn't want to wait to make an appointment for the next day so the shop told me I could come in but it might be a couple of hour wait. That's what I did. They were upfront about how long it might take. They kept me updated on my place in line. The tire was fixed that day in the timeframe they estimated. The shop lobby was clean and had chairs and tables to accommodate 'work'. The staff was professional and courteous."

"Starting a Monday morning w/ a flat tire is not ideal, however I honestly can say after my brief trip to Big O - they actually made my day. It wasn't crowded and D helped me remembering me from years back and pleasantly conversed with me about my son. I expected to wait an hour at least but my tire was patched and fixed within 20 mins and I was out the door! I don't leave reviews but this is certainly warranted and I wanted to take the time as D certainly went out of his way to take care of my issue in a friendly and fun way!"

"Heading back to St. Louis from Summit County, I had significant wheel vibration. Colorado potholes wreaked havoc on my wheels and low profile tires. I called Big O and talked with Allen. It was late on a Sunday and he was as welcoming as if it was 9AM on a weekday. As soon as I arrived, he knew who I was because he had taken time to ask about me and my car when we spoke. Allen had me in quickly and communicated with me as I took a walk to look for food. Upon my return, he showed me a video of the wheels being checked and balanced. They did all they could to rectify the issue and provided insight /advice as to a permanent repair in St. Louis. Allen was friendly, courteous, efficient and professional - all the characteristics we hope to find in a service manager. I highly recommend Allen and his Big O team."

"I went in to Big O Tires with an entire series of small fires needing to be put out regarding a flat tire that was damaged after having run over a massive pothole the night before. The shop was slightly busy, but I was greeted and welcomed by Allen as soon as possible when I arrived. Within minutes he had my tire assessed and gave me the news that it was not reparable and that the particular tire I had on my car was also no longer in productions. He very quickly gave me a range of options on how to proceed and again, within minutes had a plan set up to resolve the issue. All of the guys at the shop were extremely knowledgeable and competent and made me feel like I was being taken care of to the absolute best of their abilities. Each small fire was put out efficiently and I was in and out with minimal wait time. I watched as Allen managed multiple customers with the highest level of professionalism and would recommend this particular store to anyone in need of care for their vehicle. You'd be in good hands with Allen. Thanks so much!"

"Fast turn around and super friendly staff. I hit a curb Saturday getting home during a major snow storm. I called Big O upon arriving home since we’d just had our tires replaced there, not knowing what to expect. Allen said to bring it over and they’d try to fit it in, latest would be Sunday morning when we’d find out what was needed. Al was personable, friendly, and all around really helpful. Repairs were done by 4p on Sunday, which if you’ve had car repairs done in the last 3 years you may know how fast that is. Everyone in this shop has been such a pleasure to work with, really appreciate their customer service. Thank you so much!"