Arvada Automotive Center

"Avoid this shop at all costs. I took my car in to get some work done about a month ago. When I returned and told a friend who is more knowledgeable about cars exactly what work they did, and what they charged (close to a grand for patching a couple leaks and fixing the spark plugs) I immediately walked away with this sense that, okay, maybe I got ripped off, but at least my car is in good working order. At the point of purchase, I was charged an additional 130 dollars in labor, after expressing that we had reached about the highest price point that was manageable for me at that juncture. After a few weeks of standard commuting as a driver, I was in the parking lot of a grocery store, when the wheel came plain off the axel. I am now very upset, as this was relating to a noise made in the front of the vehicle, which I asked about, but the shop failed to address. So after "fully diagnosing" my vehicle, and further overcharging me for minor repairs, these guys let me drive around for a month with a deteriorating axel that they failed to diagnose or mention. Not only did I already overpay these guys, forking over money I now need to make this repair and don't have, I am presently staring at a Honda Accord sitting on 3 wheels, not 4 weeks after these guys ripped me off. Go a block or two south east and go through one of the small, locally owned mechanics off Lamar. This place is an absolute joke, and I will never bring a vehicle here again, and will encourage my friends to do the same. Additionally, while this shop replied to this comment to make themselves look good to anybody who may be browsing these reviews, they never ACTUALLY reached out to me via call or email or anything like that to try and make this right. The response received to this email was not actually the shop reaching out to put the customer first, it was the shop covering their own a** by making it look like these steps were being taken."

"I've been going to Arvada Auto Center for over 20 years, and stayed with them through the transition to the new owner, Zach, several years ago. It was and continues to be an easy, pleasant experience. Always. And I can't tell you the amount of times I brought my car in with an issue I was concerned with that ended up being nothing--or an easy, very minor fix that they just did as a courtesy for me. I love that Zach almost always answers the phone personally, absolutely never rushes talking about my car's issues, and never talks down to me because talks down to me because I'm a woman. And he and always has a smile and a laugh when doing business. I recommend Arvada Auto Center highly and frequently, and I always will!"

"I had my car towed here after it broke down, Zack and Cameron were so nice from the moment I dropped it off. Turns out I needed a completely new engine, and instead of pushing me to spend the money with them they recommended I put that money towards a new car. They were super knowledgable about the car brand I have having a lot of issues, and they gave me recommendations of places that might buy my car for parts. They have our business going forward!"

"Since moving to Colorado, I have had issues with dealership mechanics giving me a list of "needed" or "urgent" repairs that cost thousands of dollars. Most of these repairs are due to the mileage range of my Jeep, and do not relate to mechanical issues that truly need fixing. I have been searching for a good and honest mechanic for a few months now, and I saw great reviews for the Arvada team. I decided to give it a shot and booked an appointment for general maintenance (oil change and tire rotation) and to look into an odd noise that my Jeep was making while driving. The team quickly identified the issue, and Zack walked me through all the questions I had and gave me his honest opinion. Overall, Zack and team were very friendly, considerate, and honest when it came to the suggested repairs. I felt comfortable with the services provided and feel like I can trust the Arvada team. I will be coming back again for future service needs on my Jeep, and I am hopeful that I finally found a great mechanic. Thank you, Zack and team!"

"As a Jeep owner, I've been there enough times that it's time to leave a review. The staff is super friendly and Zach and Cameron always take good care of me. They are a really honest staff (which is hard to find these days) and they will tell you what critical repairs need to be made, and what can wait. Of course with inflation labor costs are rising, but they always try to get me the best deal. Highly recommend. Since I own a Jeep, I'm sure I'll be back there many more times..."