Mr. Rooter Plumbing of Reno / Sparks

"Chad came out twice for a drain issue in a shower. He was on time, very professional, very friendly, resolved the issues and discussed prevention to avoid future issues, and did so within our budget. We highly recommend Mr Rooter and would use their services again."

"Mr. Rooter plumbing was great! I called because there was a clog somewhere in my kitchen sink pipe which caused dirty water to flood all over my kitchen floor. I was worried because I was leaving on vacation the following morning. I called them, explained my situation and they were able to get someone to my house in an hour. The tech who showed up was extremely professional and helpful. He ended up snaking the pipe and cleared the clog! All in all, the service was excellent and affordable. Thank you Mr. Rooter for relieving this stress!"

"Chad and his team at Mr. Rooter plumbing were amazing. We just purchased our first house, and as soon as we moved in, sewage started leaking under the house. Chad was very frank from the beginning about all of the plumbing issues we had, and did a great job advising the best solutions, while keeping cost in mind. They documented everything and kept us in the loop the entire time. They worked extremely fast and did the best they could to get us back up and running as quickly as possible. We still have more plumbing issues to take care of with the main sewer line, but we started replacing the plumbing under the house first. As soon as we start the main line work, I will definitely be calling Mr. Rooter."

"I am currently in the middle of house repairs due to water damage from our water heater but so far we are beyond satisfied with Chad, He is the Field Manager of Mr. Rooter and he has been professional and proficient explaining in detail our issues/damages going out of his way to ensure everything is dealt with correctly and timely. Even as to return after 9pm to continue his work and to return mid day another time just to check a slight leak making sure there's no more damage being done while we wait for our restoration team to attend to all of our water damage."

"I had a very positive experience. I called and voiced a complaint regarding something that was never brought up before even though previous plumbers from Mr Rooter were under the house (a few years ago). The manager, Chad, came out to look at Everything that had been done over the past few years by them, and is fixing anything that was not done correctly, or up to his standards. I recommend Mr. Rooter to everyone. Chad is really great to work with and make sure the job is done and done right, and is completely honest with how things work. -Update: They worked pretty much all day yesterday to finish what is hopefully the last thing needed to be done. Luckily the weather was nice, but the water they were working with definitely wasn't. I continue to recommend Mr. Rooter to everyone when they ask for a plumber. Very happy customer."