Iowa Sleep-Ankeny Clinic

"Worst medical facility ever. Waited 5 weeks after initial consult for insurance approval only to call and find out they forgot to send for insurance approval. Finally got insurance approval for test and had testing. The order for medical equipment was supposed to be sent to the medical supply store for insurance approval. Called the medical supply store today to find out status of insurance approval since I’ve been waiting almost four weeks only to find out that the Sleep Center never sent the order! Tried calling the Sleep Center but could only leave voice mails. Now I’ll have to wait again another 2-3 weeks for insurance approval, assuming they have someone competent enough to send in the prescription for the equipment and assuming someone at the Sleep Center gets my messages. What a clown show."

"I came in with a concern yesterday of me falling asleep very suddenly with no notice, and Carol brushed off my concerns and told me I'd sleep better with a white noise machine. I tried telling her I can't stand white noise, but I've tried green and brown noise and she admitted she'd never heard of green or brown noise and said white noise is the way to go. She also tried telling me a diagnosis another doctor gave me of akathesia was actually just restless leg syndrome, even though what I have is brought on by mental health meds, and the meds Carol prescribed interact negatively with the meds I'm on. Not to mention she tried using my CPAP download against me saying, my download says I'm wearing it for almost 8 hours, and I told her, "wearing it doesn't equal sleep." There's a lot of times I wear it hoping I will fall asleep, but I'm wearing it for hours just laying in bed wide awake! Total waste of time seeing Carol. Everyone else I've interacted with at the office is borderline fine, but I think she's the only medical provider at this location. Every time I have gone in Dr. Zorn is never there, and I've been going for 8 years now. I genuinely think he's a myth."

"Very clean room. Tech was very good at explaining the procedure. I had a very relaxing sleep here. Dr Zorn is a very kind caring gentleman. I would come here again if needed"

"The staff are all very knowledgeable and helpful. I was referred by my psychiatrist due to excessive sleeping. They were as quick as insurance allowed and even understanding when I had to reschedule an overnight study. The rooms are very comfortable and they even have food for you when you do an overnight study. I finally have a diagnosis. I see the reviews on here aren’t that great, but my experience was great!"

"After trying on my own for 2 months to even hear back I went to my physician to get a referral. A week after visiting my physician I was called and an appointment was made. I arrive at the appointment 15 minutes early per their request to be informed that I missed my appointment despite the individual on the phone arranging the time. She then had the audacity to try and have me reschedule without even understanding how difficult it was to even get a hold of somebody in the first place. Definitely seek other options because the front office makes it nearly impossible to even see the Dr."