Spa Bilancia

"Very disappointing interaction with your spa receptionist. Tried to book multiple services a week in advance for myself and a friend, spreading them out over 4 days to try to be accommodating as we live out of town and can't plan things weeks in advance due to family and work. The receptionist was not very pleasant and said we had to book multiple services a month in advance. So, I called another spa and the receptionist was wonderful, fitting in all the services we wanted, plus mani/pedis and hair treatments over the same 4 days without a problem. Much, much better service and will be going there instead for any future spa days."

"I had a frustrating experience- my fiancé gifted me with a gift card so I scheduled a chemical peel. I specifically read all of the facial options and checked on their website for any contraindications to chemical peel- there were none. My appointment was late in the evening and when I was chatting with the esthetician she told me my use of topical tretinoin and erythromycin were contraindications to the chemical peel and thus couldn’t offer it and I specifically needed to check with my dermatologist about doing a peel with the erythromycin on board… I said I’d have stopped using them had I read a list of contraindications or instructions on the website.. she said there was none… when I asked about other treatment options she said it was too late in the day and thus had prepared nothing else, so I walked out with no treatment or service- While I appreciated her explaining her rationale- overall I was really frustrated about this- please add contraindications to your treatments online so people don’t waste their time! I’m giving two stars because I have had other services here which have been good."

"First time at Spa Bilancia and it was a satisfying visit. Relaxing atmosphere, friendly esthetician, quality service. Thanks!"

"Alright so, I will preface this whole review by saying that I have never received a DEEP TISSUE MASSAGE... But I don't think I'll ever want to go anywhere else. Alex did an extraordinary job and left me feeling new.... New is a good word. I am a large human I stand at 6'6" and weight around 300lbs. I'm built like a lineman and Alex loosened me up like I never thought imaginable. After a few 'masssages' from my girlfriend, she suggested I go get a professional deep tissue massage. Since I carry most of my tension in my back and shoulders I didn't think anyone would be strong enough to get the knots out. I was wrong, Alex did just that. I opted in for the 45 minute Deep Tissue and I wish I woulda gotten an hour. I am from Chicago, Illinois and I am seriously contemplating driving back to the Iowa City / Coralville area once a month to work out the stress. The feeling is intense but it is also relieving, I think I have found my home at Spa Bilanica, and thank you Alex so much for helping me work year old knots! See you all soon."

"I love this place! Got massages here monthly for years. 3 words…. ALEX DEEP TISSUE! I recommend him to everybody. Does a sensational job. I am a heavy lifter and always super jacked up. I leave there genuinely feeling lighter, amazing, and stretched out. Also- love the relaxation room with drinks and snacks before the massage itself. They give you robes and hot neck wraps to get in the zone before just laying down on the bed. 10/10 for me. Wish I stilll lived close have yet to find a masseuse as good as Alex."