Sport Clips Haircuts of Ankeny North

"Good haircuts are hard to come by. When you discover a stylist who is a master at their craft it’s like finding a needle in a haystack. I appreciate Katrina’s attention to detail and benevolent demeanor. If you are looking for a great stylist then I highly recommend Katrina J."

"Terrible service. Scheduled appointment through the app. Received 15 min text notification so left work and arrived to store. Store wait time said 22 min wait then changed to 49 for reasons unknown. Not the best customer service to constantly have your app, text and actual wait times that inconsistent. Had to leave to get back to work. Isn’t the first time this occurred. The app also said 2 people were currently working. When I arrived at the store there was only one. People have other things going on that can’t afford to waste time trying to guess sport clips accuracy."

"The app “check in” is glitchy and works maybe half the time. Looooong wait times. Constant push to upsell overpriced products and shampoo in a vibrating chair. Ask for scissors and you get clippers with hair buzzed way too short. It’s like you get whatever the stylist decides you get, not what you want. They use nomenclature I’m not familiar with, I still don’t know what a number two even means. If you do find a competent stylist, you will have to ask for their schedule so you can plan accordingly because their shifts are all over the place. Always full of kids running around, I thought this place was for men. Time to look around for a barbershop other than this hack job chain store."

"Our latest experience with this location was incredibly frustrating and we will not be going back. The online check-in has always been way off. Initially it tells you your wait time is X but it always ends up being much longer than originally estimated. On Saturday, I signed our two sons in online and the wait time initially said 75 minutes. After almost 5 hours, I got the text that it was time to go to Sport Clips. My husband brought the boys there and checked them in. For reasons unknown to Jordan, the person working there, the system immediately moved their names to the bottom of the waiting list. Instead of recognizing that this was a system error and finding a solution, Jordan told my husband that they would have to wait the almost 2 MORE hours before anyone could cut their hair because that's what the system was now saying. There was literally not one person in the waiting area because it was no one else's turn for a haircut but our sons. Jordan refused to give the haircuts so my husband took the kids and left. After adjusting our schedule all day, waiting to get these haircuts done, I was livid. I called the location and spoke with Jordan. She said all the same things to me that she said to my husband - their names dropped to the bottom of the waiting list upon checking in and she didn't know why but they would not be getting haircuts because the system said it's not their turn. A couple days later, my husband checked in at Great Clips for the boys. They had a 30 minute wait but got them right in at the 30 minute mark. They had perfect haircuts in no time with zero frustration."

"I won't be going back. Perhaps the stylist was having a bad day but she had the personality of a tree. Wouldn't engage at all. And my hair was cut too short. Of course, when she asked if it was ok I said yes and I still tipped her well. Because you should. But what good does it do to get pissed about a short hair cut? You can't glue it back on. And it will grow back"