Jersey Mike's Subs

"Finally found one here in Iowa, wasn't able to find a location while traveling the last through several states last year. Tried the Jimmy John's experience, that was disappointing when I was told "no sir, we don't serve hot sandwiches". If I wanted a cold sandwich I can just stay home"

"We must eat gluten free and Jersey Mike's had a wide range of delicious options! The staff was very accommodating. Easy access, conveniently located."

"I want to start this by saying I have never left a bad review before in my life. I understand mistakes happen, but it’s all about how you handle them. How this was handled was the worst, most appalling customer service over ever experienced. I Ordered online at 8:20pm, store closed at 9. Plenty of time to complete an online order. Picked it up and got it home. A #43 for my husband and a #31 (California chicken) for myself. The #31 was not correct. It was supposed to be chicken and was absolutely not. I called to have this corrected, the first girl I spoke to was kind and I thought was going to fix the problem. She comes back and tells me she can give me a refund or a sub card. I said whatever I just needed a new sandwich. At this point it was 8:50 pm and the manager of the evening comes on, says hello multiple times, to which I respond each time and then she says I’m not doing this and hangs up. I call back stating we must have gotten disconnected. She said she cannot make a new sandwich because they close in 10 mins. (Yet I could walk in and be served.) Mind you my husband was already on his way. She kept telling me there was nothing she could do for me tonight, in the rudest tone of voice. She was extremely rude and unprofessional. Would not own up to the fact that they made a mistake and wouldn’t fix it while still being open. Never apologized about the situation once. Her attitude was honestly the worst part. Terrible customer service, acting as if I was in the wrong. When I had just worked a 10 hr day and just wanted something for dinner. Completely inexcusable customer service. After I said just give me the refund, she said fine and hung up on me a second time (which is a fireable offense in some businesses, fyi)."

"Other than leaning on the pricier side of subs, this place is great. The bread is never tough, plenty of toppings everytime. It's usually busy inside, but they get you in and out pretty fast (I had ordered 3 subs and got out of there in less than 15 min while it was packed.)"

"This is a good sub shop chain, decorated in a Jersey Shore theme. It is familiar to me because I used to live along the Jersey Shore - they understandably don't show the general age and decayed look that much of the shore has. The sandwiches are freshly made and good, made with good ingredients, care and skill. The selection of chips and drinks is good. The facility is bright, cheery and functional. The staff is engaging, helpful and efficient. Overall, this is a good option for a sub."