MercyOne Clive Pharmacy

"They are very friendly and fast"

"I had been getting my pills cut when I pick them up and it was very helpful as I have shaky and unstable hands and cannot cut them myself. However, I asked politely as I normally would to have the same done at pick up today and was denied by someone saying they couldn't risk my medication crumbling? If that was a risk factor before, I should have been told the first time I asked and I would have no frustration or confusion. If you're asking for personal requests from the pharmacy staff I would make sure you explain your need and have them ensure you an explanation in return."

"The service here is great!! They take their time and are very helpful when I can't get up there on a certain day. They sent you reminders as well"

"My experiences at MercyOne Clive pharmacy have been unpleasant, unfriendly, and not welcoming. I’ve worked in the building for 7 years, use the pharmacy for convenience & cost, & I’ve never been treated so rude by a few of the pharmacist. Anytime I am greeted by an Elizabeth, she is rude & what seems to me, annoyed that I am there. I get questioned by the medications I am on, AND, I’ve been on the same types of medications for 25 years. I am a nurse & I’ve been a nurse for 18 years. I can’t imagine treating any patient the way I am, when I walk through that door from those couple of pharmacist. MercyOne has values, I guess I’m not one of them."

"I have been very pleased with the quality of care I have received here. Dr. Smit has been most professional. He gives me his time and attention concerning my tongue issues. Thank you."