Casey's 2480 1st Avenue South, Altoona, IA 50009

"Paying at the pump with my visa debit card didn't work properly so I had to go inside to pre-pay where my card wouldn't work at the cash register either, there was nothing wrong with my card and I continue to use it to this day, I was just lucky to have cash on hand as I was about 2 hours from home. I don't know if it was a problem from lack of proper maintenance on the card reader physical devices or the actual system was just down for this location. But a couple hours later I filled up at my local Casey's location with the same card paying at the pump and it read the card just fine."

"Literally one of the worst Casey's in the metro. We usually bike here because it's a few miles from our house. Fun time to be outside with the kids and the cashier here should not be running the cashier and dealing with customers. She does not have what it takes to be calm, courteous, and friendly. As a cashier YOU ARE the face of your company. Leave your personal issues at home, and focus on your job. She obviously does not have what it takes to be in customer service. This reflects poor training and executive decision by the hiring personnel and manager as managers of an established, you are responsible for your employees. When you put untrained and unfriendly workers in the front line its poor decision making. Stay away from this location. I'll bike another 50 miles to kumand go if I have to.i highly recommend staying away from this location at all cost. I will update if this location changes their worker. I will be coming back to check and give updates. Dirty store, drink stations out ofrustrated cashier's... absolutely did not meet my expectations. I do not recommend this allocation. Drive down the street to Kum and go or to another Casey's..by the I 80 off ramp for a cleaner store and friendlier staffs."

"Prepaid for pizza with a 33 minute wait time. Showed up 35 minutes later (after calling several times to verify lead time and no answer) to find out they had 5 orders still in front of mine and said it would be almost an hour. To be fair she’s working alone in the kitchen which tells me it’s a leadership problem and we all know it won’t be fixed."

"I am and have been a Casey’s Rewards member for years. The service at this particular location is awful. I ordered a two large pizzas, and and order of cheesy breadsticks. I was told it would be ready in 20 minutes. (Ordered at 7pm) I show up at 7:25. Was then told it would not be ready for 20 more minutes. I go back home and come back at 7:45. I walked in and told it would be done in 7 minutes. Almost 20 minutes later the pizzas are finally done. Staff was terrible. I won’t be ordering from Casey’s again as this isn’t the first time this has happened."