Audi Des Moines

"Had my oil change in my 2018 Audi. AJ they’re on the sales floor was very nice and came out to speak with my wife and I as we were waiting. He has a true passion for his job and knows the ends in the out of the vehicle very well. It was a pleasure spending time with him, we had a great experience overall."

"I recently purchased (2/29) a used 2020 Subaru Outback from Audi Des Moines and had nothing but the best customer service experience from the front desk through sales and ending in finance. My salesman was Michael Allison-Billings and he did an amazing job taking time listening to what I wanted from a vehicle and was flexible with my work schedule in setting up time to test drive and meet on short notice. There was no push and pressure that you might feel at other dealerships and the experience left me knowing that I will be coming back here for another vehicle in a couple years when my wife is ready to trade-in her car. Truly a great customer experience and am extremely glad I worked with the team at Audi Des Moines to get the car I did. Thanks!"

"The team at ADM was able to take a look at an issue with my car with only a couple days lead time before binging it in which was very convenient. I was provided a loaner so I could get to work and back while my car was serviced and must have run over a mail on the way which caused one tire to go completely flat. They very quickly brought me another loaner car while they put a spare on the other one to take back to the dealership. They made what could have been a very inconvenient situation for me into a “non issue” given their quick response and convenient solution. Many thanks to them!"

"Searched high and low for the right car, after loving Volvo for over 15 years and having 4 in my family, my time came for a new brand (to me). Both my son and wife already moved to Audi and I learned quickly, it would be an option. After months of searching, I zeroed in on the Q7 Premiere Plus with all the add ons. Looked at several dealers in Minneapolis/ St Paul, found one, but the sales person wasn’t really wanting to sell me a car. Too many excuses, when I said yes, let’s roll, they kept dragging their feet. So I bailed. Then found Audi of Des Moines, Iowa (Johnston) Mike took my call, was impressed with his attention to detail as details matter. I found him Wednesday evening, called him back Thursday about 9:30 AM - said let’s do it. In less than 60 minutes he sent me the purchase agreement, I said I would see him Friday about Noon. I didn’t sleep much that night, I felt like a kid a Christmas! Full of excitement and anticipation of roadtrips to come. The friendliness of all at the dealership was exceptional and what I was looking for. Outstanding dealership. First roadtrip is Utah early March. C’Mon!! The drive home, was better than Master Card being priceless. It was EPIC Then Saturday, Mike calls me asking how my trip home was, making sure all was well and I was safe. Class act Mike. He and his cohorts, should teach a few things to other dealers, they may learn a few things. Today, just over a week of my new to me 2020 Q7, I am in awe and so so happy. If looking for an Audi, call Audi of Des Moines (Johnston) and ask for Mike. You will NOT-be disappointed. With kind regards TWA"

"I had such an amazing experience at Audi of Des Moines! Susie Baldwin was fantastic to work with - she was able to answer all my questions, discuss options, and was so helpful throughout the whole process - she knew what I would like even when I didn’t! And to top it off, I got an absolutely beautiful car for a great price that I’m so happy with!"