UFC GYM Kailua

"I met a salesman named Mario who was friendly and enticed me to sign up. I got injured and out of work for a month, so I attempted to "freeze" my account several times. I was told it was taken care of. After returning to work, they IMMEDIATELY withdrew the cost I couldn't afford. I went back to Mario, and he seemed to not care about helping. They're supposed to make notes on your account, but none were made after countless visits, phone calls, and emails. The gym seems nice, but the staff incompetent. Absolutely not worth the paper."

"Huge cheers to Coach Elvin. I’ve been attending his boxing classes for almost 2 years and he has taught me so much! My form and technique have completely turned around for the better. He will push you hard and make you challenge yourself beyond what you think you’re capable of. At the same time, he is also very encouraging towards new people and will take the time to make sure they know the combos rather than just leaving them to figure things out alone. My entire workout experience has drastically changed, my drive is stronger, and my confidence has been lifted and I owe so, so much of it to him & his classes. Also, Coaches Martin & Ku’ulei. Martin is so good with his students and seems to really care about teaching them. Ku’ulei is so generous with her knowledge and time - she is very patient and also seems to really want her students to get better. I can’t always make her classes but when I can, I absolutely love and appreciate the way she teaches and pushes us! Thanks to all these coaches who have worked with & assisted me throughout my time here - You make a difference and you are appreciated!!"

"Pros: nice gym, nice weights and treadmills, good lighting and vibes, loved April the yoga teacher, got a good deal by signing up for a 2 year prepaid special, Cons: I called proactively before my 2 year prepaid membership period expired (I was leaving the gym at that time) to ensure I would not be billed anything extra since I had a guest pass added to my membership which was billed monthly. The front desk said I wouldn’t but if I did just call back and they would get it refunded. After my membership expired I was billed an additional 2 months for a guest pass I could not use. I’ve been patiently calling and emailing the general manager and manager for 3 months and have been told they are looking into it but have not been reimbursed and have had to follow up many many times since they are slow to reply. It’s too bad because I was a fan of the gym. I don’t like leaving negative reviews but not sure what other recourse is available given the lack of action by management. A caution to those who do sign up as it seems other reviewers have had similar issues with billing when trying to leave the gym."

"Great cardio to even enter this gym. They have EVERYTHING for a killer workout. It’s humid in there as well so it doesn’t take much to start sweating and keep that sweat for your whole workout. The music was on point (even though I wear headphones) $50 in retail purchases gets your week membership covered."