Hand and Stone Massage and Facial Spa

"My experience at Hand and Stone Massage was extremely disappointing. Alex, the esthetician performing my facial, completely missed the mark. Not only did she fail to address my concerns, but her lack of pressure during extractions left me feeling unsatisfied. To make matters worse, her room lacked a basic steamer, and rather than taking responsibility, she shifted blame onto the salon. The multiple products she used caused burning sensations and even triggered an allergic reaction, forcing me to seek oral medication upon returning home. It's concerning that such negligence could occur in a professional setting. The only redeeming aspect of my visit was Leanne, the spa manager, who handled the situation professionally. She promptly addressed my concerns, refunded my money, and offered complementary services as a gesture of goodwill. However, one positive interaction cannot overshadow the overall poor experience I had at Hand and Stone Massage. The lack of competence and care demonstrated by Alex reflects poorly on the establishment as a whole. I cannot recommend this spa to anyone seeking quality service and care for their skincare needs."

"So I never really post reviews but just had to after my last massage. I’ve been going to hand and stone a couple times over the last few months and have loved it. However yesterday it all changed for me. I’ve had this back pain since March of this year as I hurt it at work. My therapist, Tiffany, was able to locate the knot on the SI joint and fix it. Tiffany was amazing. She helped me find some relief after going to the doctors and getting MRIs for MONTHS. Walking in there, I wasn’t able to walk, sit, or basically move without pain and now I feel like a whole new person. Thank you Tiffany. Definitely will be coming back!"

"I walked out feeling like a new woman! This location is relaxing and clean and the staff is friendly. Sasha gave me the best massage I have received in years, I’ll definitely be back!"

"I walked out of here so relaxed! We received a gift card for Christmas, I hadn't heard of this place before, and I'm sure glad we did! I got a massage from Sasha, and she worked wonders! She was super nice when answering the questions I had throughout, just trying to understand what she was feeling and how things were connected throughout the body. I felt so relaxed with her and the parts that were in pain before felt so much better after! My husband really liked his person, Kevin, he said the pressure was great and he worked him out really well. The front staff service was also great! From booking the appointments to checking out, they were very kind and helped with my questions. I even walked out with the membership. I work in legal and compliance, so their straightforward billing and cancelation policy was a winner for me. I look forward to future sessions with Sasha and trying out their facials!"

"If you are ever in Vegas, go get a massage from India! She is at the top of my list for one of the best massages I have ever had! Fantastic! Relaxing! Perfect ending to an 8 day vacation before a long flight home! Don't wait . . . Book now!!"