Banter by Piercing Pagoda

"Last week I went and two girls were on their phone for two minutes until they noticed me. Then they didn’t know the types of titanium, if it was implant grade titanium or not."

"I came to switch my babies earings that I bought 2 months ago from here, but they were too thick and the ears didn't heal yet so we decided to wait. The blonde lady told us she can not do it( probably because she smoked weed and was not in good mood , her eyes was telling me this!!!) Such unprofessional. We pierced at banter the first time and bought another pair to switch, the lady last time told us to came in 1-2 months. She was so brave, but today we were not lucky to find working this specimen!!!!!!"

"The manager was super helpful and honest had some bad experiences at sunset in which found out I pretty much lost money by being rung up wrong for them to benefit and the Rep that did it no longer works there. Even called customer service cause I was told to and they said the store has to fix it even though they see the problem. So I decided to go to a different store and the SM was great really appreciate her and her honesty and seeing the problem, But definitely will be back cause I’ve spent a lot of money there lol but only will be going to this location!! Definitely recommend but I don’t not recommend Galleria!!! That’s where all my problems came from and the fact I’m losing money about 400 plus sucks. But good customer service from Gia I think that’s how you spell it and the new young lady with the broken wrist lol I made me feel better even after losing money!! “There is always solutions to a problem”"

"This place is horrible. Sarah may is rude to customers and her staff. First time I visited she was rude and I thought it was because she was exhausted from working multiple jobs because she had her other name tag on her shirt from a different company, until I informed her and she removed it, but then the second time I visited she was rude also. She constantly criticized the Asian guy she was training. She didn’t know how to pierce ears. The piercing machine gun jammed twice, while she pulled on my crying daughters ears. I will be seeking legal advice. Please fire her. She’s not fit to be an employee."

"Called at 6:00 to make an appointment for 7:00 for my daughter (3 months old) could get her ears pierced. Got there at 7:20 and apologized for being late and the blond was just so rude! I wouldn't let her touch my child even if she paid me to do it.. Horrible customer service and will never go back THERE again. Told her my husband changed his mind because her attitude was just awful. YUCK!"