Brookshire's

"My only complaints have been with Walgreens pharmacy. Twice now, they've failed to file on my insurance and attempted to charge me full price (got refunded). In addition, when Good RX has been cheaper, they act inconvenienced to apply it. Sometimes, it's taken forever to get through on the phone to talk to anyone. Since Walgreens took over, you almost never get a smile with any kind of greeting from inside or at the drive up window. I know they're always very busy. However, seniors make up a huge part of their customer base, and a little extra kindness goes a long way."

"We love to buy our birthday and special occasion cakes here. They have the best cakes around, from traditional birthday and ice cream cakes to a variety of specialty & custom cakes. I literally don’t buy my cakes from anywhere else!"

"I have to admit, this is clearly a great store since the remodeling took place. Although it is still a little vague to me where some items are now, I can make my way around pretty well. My biggest problem or issue would have to be that since the remodeling experience, the staff has lost a step or two. Most times I'm there, or even driving up to the store, I see older people loading their cars with no help. Myself, being disabled, have experienced even on rainy days, the baggers not only will not help you, they do not even offer. Very unprofessional and not worth paying the high prices of today. And don't pay in cash because a lot of these young people have problems counting, even with the register help."

"I recently visited the Brookshires store just before closing time, arriving about 15 minutes before their scheduled closing at 10 PM. While I understand the challenges of serving customers close to closing, I was taken aback by the conversation I overheard among some employees. It was disheartening to hear derogatory comments about customers who come in late. I believe that as customers, we should always be treated with professionalism and courtesy, regardless of when we shop. I also couldn't help but think about the slightly higher prices at Brookshires compared to some other stores. I believe that with premium pricing should come premium service. It's important for employees to remember that customer satisfaction is crucial, and maintaining a respectful and friendly atmosphere is essential for any business."

"The closest full service grocery store outside the Longview, Mt Pleasant area. A recently renovated, clean store with friendly workers, it has a deli , a bakey, à meat market, and a gas station. A great place to stop at before you go to the lakes or state park."