Down In The Valley

"Went in to buy some quickfix, I ask if I could check the validation thing after purchasing, the manager then comes over and claims they only buy from verified sources, and I said okay so there shouldn’t be any issue checking, as in the past I’ve been burned. Not sure if he thought I was insulting his business or what I simply wanted to check, companies put those scan codes on their products for a reason and for peace of mind."

"Out of 50 albums they chose 2. $8 for one and $2 for another. Don't waste your time selling your classic rock albums here."

"Asked for a grinder with a catcher on bottom. They sold me one without one. They won't let me exchange even though it has not been used. Told me I would have to buy another. I understand all sales are final but they didn't give me what I asked for. Since they wrap it up I didn't notice until I got home. Again understand policy but there needs to an exception if the business made the original mistake."

"I love down in the valley. So many interesting things to purchase or just browse. The cashier even drew a portrait of me and it was so nice. Will return for some gifts. Oh, and the vinyl, that was so awesome thumbing through the records, reminded me of good memories hanging with my gram listening to old country on the turn table. She even did it with my son. Had his bassinet by the record player and would rock him to the music."

"We bought 5 records last weekend and one of them had a manufacturing issue. I brought it back to the store and I had the worst customer service experience. The guy that “help me”, didn’t even try and instead of communicating everything in an understanding way, he was in fighting mode the whole time. We’re local and we were planning to buy a bunch of records since we just got a new turntable but I guess I will not be spending our money here."