Potbelly Sandwich shop in Edina 3863 Gallagher Drive, Edina, MN 55435

"Food is great, everyone was nice except for one guy. I didnt get his name but he was wearing an inuyasha shirt, had what looked like a fat lip of dip or chewing tabacco which disgusted me the whole time, and was being very confrontational and demeaning to his fellow coworkers. Honestly it takes one guy like that to make me nnot want to come back."

"Do not have your food delivered. My sandwiches were done by 7:00 pm, and not delivered till after 7:30. They were needless to say, COLD all the way through. I love their wrecks, but I will just order ahead and pick them up myself."

"I usually don’t write negative reviews because I know sometimes people are just having a bad day. However, the staff here was incredibly rude. I have never been treated so poorly by restaurant staff. The man who was making my sandwich had a bad attitude and made me feel uncomfortable. The cashier was by far the most rude and behaved inappropriately towards me (I am female) but treated my friend much better than me (he is male) although he was disrespectful to us both. I like the food well enough but I will never return to this store because of the staff’s disrespectful nature."

"I originally went to Five Guys to order a shake, but they said that their machine didn’t work and that Potbelly’s was a good alternative. I walk over to PB’s and I can hear that they’re behind on everything from a worker. The shake took 10 minutes, but they were behind so that’s fine. I ordered an Oreo shake but instead got chocolate. I didn’t have too much time to ask for the oreo shake I ordered, so I left with the chocolate. After drinking the shake I didn’t feel so well. Fast forward to this morning, I threw up at 4am and had 5 cases of diarrhea. When I went to wash my sheets, I threw up in the Laundry room. When I went to throw out all the puke, I threw up. Currently suffering with food poisoning. Please don’t get the shake."

"Great flavor of sandwiches. You’ll pay more than Subway, but the quality and flavor far exceeds it. They do a great job of customizing sandwiches, and ordering over the app if pretty simple. If you feel like indulging, the shakes are nice and thick. Unfortunately the cookies have artificial ingredients and hydrogenated oil, but otherwise, the quality of their ingredients seem good."