Quality Pool Service, Inc.

"Started out great while we had an amazing technician. He got promoted and it began to decline gradually, due to their lack of knowledge and inexperienced staff. Every week become, one more issue, another battle of information and lack of follow through. The lack of professionalism in the end became the reason of termination. It became exhausting to keep up with it all and for the money we were spending it became, not worth it, after 2 years of service."

"Was really happy w/ Quality poll service but unfortunately the inflation cost was out of this world too high. I was paying $125 & my new amount's were always over $350 A MONTH!!! Can't afford that. Great Company! Great Service! Wish they didn't charge me soo much though. Had to switch after several years."

"I am surprised that this company has some good reviews. They cleaned our pool for several years. In general, their knowledge of a Saltwater System was subpar (even when they installed). The weekly cleaning technicians changed constantly and always dumped chemicals in the pool with little to no explanation. The final straw was a technician broke the backwash handle valve of my pool - therefore the backwash could not be turned off. It took me several attempts to get customer service to respond. There was not a since of urgency to fix. Even after I voiced my frustration and canceled the weekly service - they continued to invoice me for the issue although it was their fault. The manager did respond to an email when I asked to dispute the bill and he took no accountability blaming the age of the system. Sadly, this company has no accountability, subpar cleaning service and bad customer service. Look elsewhere!!!!"

"I had used Quality for 2 years, unfortunately their quality and pool service has declined. Since June 2 I no longer utilize their services. In March I paid 274.95 for a leaking pool filter which they supposedly fixed. Then I’m April I paid an additional 239.58 for a timer. Then in July I received an invoice for services that they did not provide. As mentioned before they supposedly fixed my pool pump, it is still leaking and I called to notify that the pump was still leaking they never returned my call. What kind of shady business are they running? They overcharge and never fix anything and now billing for services they never provide. BEWARE of this company. Do not hire them!!"

"Amazing customer service. Techs always show up on the same day each week around the same time. My pool is always swim ready and properly functioning. Thank you Quality Pools!"