Stetson Hills Animal Hospital 3780 West Happy Valley Road, Glendale, AZ 85310

"I have been a longtime client my dog was accidentally cut at the groomers on the neck area it was 3pm when I called to get her in I was 10 min away just leaving the groomer. At first I was told they had no appointments for the rest of the day when I pressed she checked with the vet and I was told they could fit her in for an interruption appt and the fee was I think $92 I was fine with that however then the receptionist went on to say 3 times they close at 530 and that if my dog needed staples I would most likely be referred to the emergency vet for those since again she said for the 4th time we close at 530. She did not have a tone very flat but not snippy in any way but she was very clear they would see my dog but would not do the staples if she needed them because it was close to their closing time. This vet has been great for routine visits shots etc. but if you have an emergency don't expect them to help you. I ended up calling them back and letting them know I would be heading straight to the emergency vet on Cave Creek and how I felt why. She did not understand why I was upset but did repeat they close at 530 for the 5th time. I went on their app 2 weeks later and requested an appointment on Thursday morning to have the stapes removed and it was pending as of Friday at 11am they finally called me around 2 and said they have no available appointments for that day but could get her in on Monday at 430. I went in on Monday and it took less than 5 minutes to remove the staples they did not charge me for the visit and I thought oh that was sweet maybe I jumped the gun about getting a new vet. I stopped on my way home at the mailbox only to find a package from the vet with a letter stating here are dogs records it appears we cannot meet your needs. Interesting way of doing business I did not receive a phone call or any type of communication or follow up as to how my dog was just the package interesting after 3 years."

"Kind and compassionate staff! Dr. Cohen is patient & truly puts my dog’s first and foremost. Kudos to assistant, Olivia, for being positive, cheerful & reassuring."

"Awesome visit! The staff at Stetson Hills Animal Hospital are always amazing, I've come here for years and they are the best! Staff is friendly, kind, and compassionate! They all treat my dog like I treat my dog, like her life and her health matter. I recently took my 14 year old dog Sophie in having all kinds of issues that suddenly came on she hadn't ate or drank in almost 48 hours and I really believed this was the end and I was torn apart believing I might have to make a choice to end her suffering. They treated me with extreme kindness and took care of my baby. The 2nd day of me bringing her in when there wasn't much improvement after the 1st day they took her all day for observation, fluids, and meds and when I picked her up at 5pm she was a different dog, a healthy happy vibriant dog! I can't thank the team there at Stetson Hills enough for taking such good care of her and being dilegent with her protocol of care. I can't thank all of them enough for giving me my dog back with quality of life and health and being very kind to us both! Thank you!"

"Dr. Cohen and staff have been so caring and attentive to our furbabies. I cannot thank them enough for always addressing their needs and calming my nerves when an issue with them arises. You are an awesome team!"

"We have been clients since we moved to Deer Valley seven years ago and love Dr. Cohen and the team at Stetson Hills Animal Hospital. They have been amazing dealing with our two senior dogs that we have since had to put to sleep, three senior cats including one that's 21, and our newest addition of a year and a half pit bull/German shepherd/chow mix. We've been through surgery to correct a bad spay from another vet years ago, cancer, Cushing's and vestibular diseases, hyperthyroidism that caused seizures, hematomas on a dog paw and a cat ear, early stage kidney issues and arthritis, UTIs, a cat that gets matted and needs to be shaved, and now a dog that gets car sick. We have confidence in how they have handled all of it! I'm so grateful we found such a wonderful and caring group of people to care for our fur babies."