First Citizens Bank 2480 South Gilbert Road, Chandler, AZ 85286

"Thanks for all of the helpful information. This bank offers much more than my previous bank in regards to business services. Alex was very knowledgeable and easy to communicate with."

"I have banked with this location for years. Very respectful customer service."

"Coming from a banker at another company. Customer service is bad here. 2 1/2 weeks to get a re-fi auto loan closed. Communication between their back office (underwriting) and branch bankers are bad. Showed up to an appointment just for the branch to tell me they had no idea what I was talking about nor did they have a loan closing in place nor did the loan processor I spoke with for a week straight never (forgot) submitted my application. This should have been apped and closed within 2 days at most! Wont be surprised to hear about this banking failing. Big bank gonna take little bank soon."

"I've never had such quick and friendly responses from a bank before interacting with Joseph via email. He has been so helpful and what he doesn't immediately know, he will find answers to in a timely manner. He's a real MVP."

"I have had a business banking relationship with this location for many years. All of the employees are very helpful. They have provided all of the products and services that I have ever needed. I highly recommend this First Citizens location."