UPS Customer Center

"Fast friendly servicIe, location is hidden. (Inconsistent) pricing on mailing packages. I cannot get an explanation or breakdown of shipping codes at customer service between (simple rate) & billable wt (dim wt)! 3 days to ship an .80lb box to Indiana, $11.55 in Feb 2024. 5 days to ship 2.95lb box to Iowa, $20.49 in March 2024! $8.94 more for 2lb 15oz more wt & approx 500 mi closer to my shipping location! Almost impossible to call this location with a question. Back to USPS for shipping."

"I have a simple question about this place do you have a a place have been to do with you and like some places you will be good at"

"After weeks and months (3) of moving and trying to change my address there was a young man in this office/branch that went the extra yard and straightened out my mess. What turned into a simple change of address turned out somehow like a nightmare. 2 charges and delayed mail for weeks. Thank you to this gentlemen"

"The person behind the counter was very helpful. They even put a cover on the outside door handle so you don't burn your hand trying to go in the front entrance. Very thoughtful. It gets very hot here."

"Great experience at UPS I was shocked when I didn't have to provide my own tape to close the box, which I did bring. (In the past i used another service who had me leave buy tape n return). The gift got there in 2 days in great condition. Just because they taped my box for free and the guy at counter was very kind we will continue to use UPS. We send out items all the time to family all over the United States. Thank you UPS and counter guy for the wonderful experience"