The Colonnade 19116 North Colonnade Way, Surprise, AZ 85374

"Be careful when signing up your loved ones to be looked after by one of the sun health communities. The promises are high but fall very short in all areas. Nurses let the seniors wander and don't attend to them. Being Short staff is not an excuse! And their Nutrition needs are hardly met. They need more than sandwiches and hotdogs, especially if in the assisted living area. They sell you a dream that your loved one will be looked after like they're one of their own but do your research!! It was once a great community that you could trust your family with, but management is running it to the ground. Ask questions! And follow up on your families care. Quality of care doesn't match the fees."

"Be very careful before you sign up for a Life Care Plan at the Colonnade or any other Sun Health community. After five years there is no refund of any of your upfront payment. And, if they decide their facilities cannot accommodate you because of advanced dementia behaviors, you will have to find another place to live, as their memory care is limited. Your family will have to find a place for you--and it will be expensive. There will be no refund and you will be relying on medicare. Ask these questions, and get the answers in writing."

"It's beautiful at my first night and am expressed looks well organized and clean."

"My grandparents enjoy living here and I enjoy visiting them here. Beautiful place to live and i love that they enjoy the many amenities. Weve had Sunday brunch with them a few time now and we really like it."

"Colonnade is a premier Independent living community. Residents and Staff are some of the most pleasant people I have had the privilege of working with. Full Disclosure... I am a former employee...worked in maintenance for almost 3 years until I became disabled....in the coming weeks brand new Assisted Living and Memory Care units will be opening. The entire community is beautiful and well maintained, and the maintenance department has an over 93% approval rating from the Residents...my former supervisor Antonio is a true asset to the community and a caring and compassionate Diplomat. Formal Dining room to rival any fine restaurant, as well as a small Bistro, and a beautiful restaurant in the Club Sole. I am a better man for having worked there, and I miss it greatly."