Smith's Pharmacy

"Called yesterday said I could pick up today Then I came in explained I didn’t have health insurance for 60 days so I was using a good rx coupon she said fine it’ll be 15mins after 15mins still not ready so I left did some shopping came back new lady had no idea what I was talking about so started all over again… I’ve been waiting over an hour In the end they could only fill 9… I have to come back tomorrow to get the rest… then the pharmacist told me I can’t just fill my narcotics (he used a different word I’m just having a brain fart) and I was like I know you guys are just the cheapest with good rx and I don’t have any other medications that need to be filled right now… like way to make me feel like an addict…"

"Just goto the valle Verde location. This place is like a welfare office compared to them based on the service received over the weekend of 9/25/2023. The people running this location should be ashamed. The valle Verde location should be training the individuals at the boulder location. Person at the pharmacy tried telling me I called in after they were closed. When confirming they close at 5 pm and calling in at 4:50 she didn't like I had my facts ready to rebut her lies. The drama is so ridiculous with these people. And for what. Nothing. Unbelievable"

"I don't get many prescriptions so didn't know what to expect They were fast and friendly and because my insurance didn't cover my prescription they gave me a discount to make it affordable! I don't know if they always do that but I am grateful they did for me. I recommend this pharmacy."

"I came this morning to get my nasal spray for allergies and that's when I met the employee, Troy, who was working at that time. I asked him a question and out of the nowhere he started to raise his voice. I didn't want to say anything after that to cause any issues and acknowledged that he might just be having a bad day. As I patiently waited for my medication, he stomps back to the computer and I pay for it. He asks me if I really needed this medication and gives me a look like there's something wrong with me. He throws the bag of nasal spray on the countertop and doesn't say anything else. I've been at this pharmacy a few times but this is the first time I've ever encountered this situation. I've never felt so disrespected and deeply upset with customer service."

"I usually dont go to this pharmacy but today I went in to pick up my birth control and this guy Troy made me feel absolutely terrible about myself. Before handing me the pills he looked at it and then proceeded to look at me at a weird way. At this point I was uncomfortable and was ready to leave as soon as possible but Troy felt the need to give his unwanted opinion about myself and the medication. I’ve never felt such disrespect from a pharmacy that is supposed to be professional. Ruined my entire day."