Mattamy Homes - Dove Mountain

"Worst home buying experience ever. Mattamy compromised quality throughout building process and failed at construction oversight. 6 months after closing Mattamy warranty continues to drag their feet in hopes the buyers give up and pay for our own repairs. Sadly, the strategy works and too many owners throw in the towel and pay out of their own pockets. Potential buyers - understand this is what to expect if you decide to buy from Mattamy."

"I like the design of my home. Mattamy has let us down repeatedly with regard to issues of warranty, timeliness and overall desire to satisfy the customer. I purchased a 400k home and feel like I got a 50k experience. From the start I felt Mattamy was weak in the sales dept as well as with follow up to our requests. I feel EXTREMELY misled regarding our 1 yr warranty situation. In actuality, the warranty is more like 11 months and that is buried online. Something that would have been helpful to know in the beginning. A very underhanded way to approach warranties. I would never recommend this builder, and as a matter of fact, constantly tell people of Mattamy’s failings, and will continue to do so as long as I live. This house and community are very nice, but Mattamy has miles to go to be considered customer service friendly. Big company selling houses for big money, on the cheap. Please use my comments publicly, as I think every home buyer SHOULD know what Mattamy is all about."

"Mattamy has nice floor plans but construction methods leaves a lot to be desired. Example - the install baseboards before flooring - WRONG!! In general the finish carpentry is very shoddy - using very cheep materials. The hanging light fixtures are very cheep and we have replaced them all in the first year of living here."

"Absolutely the worst possible experience you could imagine buying a house. I was told my house would take 5 months to build, which now is on track for 9 months. I signed the contract before others on my block, yet, Mattamy is scheduling those other houses trades before mine, pushing my house further and further back. Project manager doesn’t seem to know what he’s doing. Choose another builder."

"Mattamy designs nice floor plans, but other than that they are just OK. Be aware it is difficult to get warranty repairs done or a response. There were a lot of concerns that need corrected and 9 months later I am still chasing them down. Be aware, and consider alternatives builders"